Experience

Smart Choice Payments

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Paralegal

  • Sep 2016 - Present

  Paralegal for various companies including Smart Choice Payments and Global Media Solutions. I am responsible for responding to consumer complaints from all areas of the U.S. including Better Business Bureau complaints, Attorney General consumer complaints, and correspondence from individual consumer’s attorney. I respond to employment contract issues and disputes, coordinate with outside counsel on discovery responses and initiate small claims suits to enforce company interests. Paralegal for various companies including Smart Choice Payments and Global Media Solutions. I am responsible for responding to consumer complaints from all areas of the U.S. including Better Business Bureau complaints, Attorney General consumer complaints, and correspondence from individual consumer’s attorney. I respond to employment contract issues and disputes, coordinate with outside counsel on discovery responses and initiate small claims suits to enforce company interests.



Oregon Department of Human Services

• Oregon City , Oregon

• Human Services Specialist 1

  • Apr 2013 - Sep 2016

  Scheduler/Reception: Make tanf, ERDC, and Non Needy appointments. File paper work. Schedule assignments using electronic scheduling board. Work as part of professional DHS team with diverse clients and co-workers. Provides office/clerical support, phone coverage and answer client questions regarding programs available, basic eligibility and qualifications for services. Maintain file room, pull and prepare files for review. Process Quality Control requests, send case records out and maintain log of outgoing and incoming case records. F Processing incoming and outgoing mail, order forms, brochures and pamphlets and provide office support for staff and DHS clients. Provide excellent customer service to diverse people and cultures that are often feeling emotional and financial stress . Show less