Leeza B. Malinowski
Credit Manager at Golden Nugget Lake Charles- Claim this Profile
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Hindi Native or bilingual proficiency
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Gujarati Native or bilingual proficiency
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Marathi Professional working proficiency
Topline Score
Bio
Joe DeVito
I had the pleasure of managing and working with Leeza Patel-Malinowski while she held the position of Player Development Casino Host at Parx Casino during the summer and fall of 2012. Leeza was a dynamic team member responsible for multiple player development, casino host, and relationship marketing tasks. In addition to working cohesively with the rest of the player development team to provide superior front line customer service, Leeza also excelled at working independently to drive revenue through her proactive relationship marketing. Leeza’s extensive casino credit experience, along with her marketing and customer service skills became evident upon her transition to the Player Development Department at Parx. I was exceedingly impressed with her ability to balance her drive to take initiative with the need for verification of compliance and regulatory issues. I would be thrilled to have Leeza as a member of my team again, and consider her a valuable casino marketing and casino credit professional.
Larry Masciocchi
I have had the pleasure of working with Leeza for the past 3 years. She is very knowledgable in all facets of casino credit and always represented herself in the most professional manner. I'm sure she would be an asset to any company that hires her.
Maureen Siman
Leeza and I took a university core class together at FDU. The class was challenging and the topics were very controversial. Leeza consistently expressed herself eloquently and articulated her opinions with respect and dignity. I enjoyed working in group with Leeza and look forward to our paths crossing again.
Joe DeVito
I had the pleasure of managing and working with Leeza Patel-Malinowski while she held the position of Player Development Casino Host at Parx Casino during the summer and fall of 2012. Leeza was a dynamic team member responsible for multiple player development, casino host, and relationship marketing tasks. In addition to working cohesively with the rest of the player development team to provide superior front line customer service, Leeza also excelled at working independently to drive revenue through her proactive relationship marketing. Leeza’s extensive casino credit experience, along with her marketing and customer service skills became evident upon her transition to the Player Development Department at Parx. I was exceedingly impressed with her ability to balance her drive to take initiative with the need for verification of compliance and regulatory issues. I would be thrilled to have Leeza as a member of my team again, and consider her a valuable casino marketing and casino credit professional.
Larry Masciocchi
I have had the pleasure of working with Leeza for the past 3 years. She is very knowledgable in all facets of casino credit and always represented herself in the most professional manner. I'm sure she would be an asset to any company that hires her.
Maureen Siman
Leeza and I took a university core class together at FDU. The class was challenging and the topics were very controversial. Leeza consistently expressed herself eloquently and articulated her opinions with respect and dignity. I enjoyed working in group with Leeza and look forward to our paths crossing again.
Joe DeVito
I had the pleasure of managing and working with Leeza Patel-Malinowski while she held the position of Player Development Casino Host at Parx Casino during the summer and fall of 2012. Leeza was a dynamic team member responsible for multiple player development, casino host, and relationship marketing tasks. In addition to working cohesively with the rest of the player development team to provide superior front line customer service, Leeza also excelled at working independently to drive revenue through her proactive relationship marketing. Leeza’s extensive casino credit experience, along with her marketing and customer service skills became evident upon her transition to the Player Development Department at Parx. I was exceedingly impressed with her ability to balance her drive to take initiative with the need for verification of compliance and regulatory issues. I would be thrilled to have Leeza as a member of my team again, and consider her a valuable casino marketing and casino credit professional.
Larry Masciocchi
I have had the pleasure of working with Leeza for the past 3 years. She is very knowledgable in all facets of casino credit and always represented herself in the most professional manner. I'm sure she would be an asset to any company that hires her.
Maureen Siman
Leeza and I took a university core class together at FDU. The class was challenging and the topics were very controversial. Leeza consistently expressed herself eloquently and articulated her opinions with respect and dignity. I enjoyed working in group with Leeza and look forward to our paths crossing again.
Joe DeVito
I had the pleasure of managing and working with Leeza Patel-Malinowski while she held the position of Player Development Casino Host at Parx Casino during the summer and fall of 2012. Leeza was a dynamic team member responsible for multiple player development, casino host, and relationship marketing tasks. In addition to working cohesively with the rest of the player development team to provide superior front line customer service, Leeza also excelled at working independently to drive revenue through her proactive relationship marketing. Leeza’s extensive casino credit experience, along with her marketing and customer service skills became evident upon her transition to the Player Development Department at Parx. I was exceedingly impressed with her ability to balance her drive to take initiative with the need for verification of compliance and regulatory issues. I would be thrilled to have Leeza as a member of my team again, and consider her a valuable casino marketing and casino credit professional.
Larry Masciocchi
I have had the pleasure of working with Leeza for the past 3 years. She is very knowledgable in all facets of casino credit and always represented herself in the most professional manner. I'm sure she would be an asset to any company that hires her.
Maureen Siman
Leeza and I took a university core class together at FDU. The class was challenging and the topics were very controversial. Leeza consistently expressed herself eloquently and articulated her opinions with respect and dignity. I enjoyed working in group with Leeza and look forward to our paths crossing again.
Credentials
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Sheryl Sandberg and Adam Grant on Option B: Building Resilience
LinkedInNov, 2022- Nov, 2024
Experience
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Golden Nugget Lake Charles
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United States
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Gambling Facilities and Casinos
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300 - 400 Employee
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Credit Manager
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Sep 2015 - Present
• Reformed the Casino Credit Operations by streamlining operations. • Approve Credit lines balancing revenue inflow and compliance. • Review Credit Accounts for Collections with the Credit Committee. • Audit daily transactions of the credit department inclusive of processed applications, TTOs, and increases to ensure accord with regulations and controls. • Uphold relationships with Player Development and all levels of personnel for an enriched guest experience. • Develop the team to process credit applications and data mining. • Create marketing materials for Casino Credit Department. • Reduced collections reserve significantly. Show less
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Isle of Capri Casinos (acquired by Eldorado Resorts, Inc.)
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United States
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Gambling Facilities and Casinos
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700 & Above Employee
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Credit Manager
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Jun 2014 - Sep 2015
Same duties and responsibilities as in current position.
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Credit Manager
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May 2013 - Jun 2014
• Developed a clear plan to establish the Casino Credit Operations for opening.* Same duties and responsibilities as in current position.
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parx casino
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United States
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Gambling Facilities and Casinos
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500 - 600 Employee
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Player Development Casino Host
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Aug 2012 - Sep 2012
• Acquired new players to grow property player base and increased revenues. • Formulated competitive analyses to develop marketing strategies. • Actively contacted and brought back more than 10% of assigned inactive clientele. • Always remained accessible to guests. • Improved customer service by harmonizing with various departments. • Participated in marketing events, shows, and tournaments based on targeted demographic. • Developed and maintained one-on-one relationships with premium players. Show less
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Trump Entertainment Resorts
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Gambling Facilities and Casinos
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1 - 100 Employee
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Dual Rate Credit Executive
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Sep 2010 - Jul 2012
• Evaluated financial, credit, and gaming histories and approved casino credit privileges in absolute compliance with the Division of Gaming Enforcement and NJ Casino Control Commission's regulations. • Performed detailed analysis of actual and theoretical wins or losses (ADT) to justify changes in credit lines. • Collected financial and gaming data to process credit lines up to Medium 7 figures, including international players. • Regularly communicated with CEO, Casino Shift Managers, VP of Operations, VP of Marketing, Cage Manager, Director of Security etc. • to ensure protection of assets. • Made certain that company standards of appearance and behavior were met by staff on duty. • Maintained harmony among associates by resolving any grievances. • Verified data integrity and accuracy. Show less
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Borgata Hotel Casino & Spa
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United States
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Hospitality
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700 & Above Employee
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Credit Representative
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Oct 2005 - Sep 2010
• Gathered domestic and/or international--gaming, financial data, to process credit, applications.• Documented findings and forwarded to authority to extend credit privileges to gaming patrons.• Promoted positive public relations.• Followed standards of accuracy, and integrity.• Prioritized the workload effectively to ensure efficient, and error-proof transactions.• Participated in training new staff as directed.• Handled inquiries from internal and external customers. Show less
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Reservations Specialist
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Mar 2005 - Oct 2005
Entered group, and convention reservations into the systemProcessed complementary reservations for executives.Prepared work orders and invoices Synchronized with Atlantic City Convention authority to organize the inflow of conventioneers. Entered group reservations in line with purchase orders Coordinated with Accounts Payables regarding payments and updated departmental records. Show less
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Customer Care Representative
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May 2003 - Oct 2005
Answered incoming calls that resulted from direct mail/email offers and entered hotel, dining, and spa reservations. Up-sold amenities and offerings. Carefully entered pertinent information in the system regarding guest preferences and policies.Maintained quality of service expected of an outstanding property. Show less
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Hyphen Tech
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Bethlehem, PA
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Administrative Assistant
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Sep 2007 - Mar 2008
-Planned and scheduled meetings and appointments. -Organized and maintained paper and electronic files. -Disseminated information using telephone, mail service, websites and email. - Handled travel and guest arrangements. -Planned and scheduled meetings and appointments. -Organized and maintained paper and electronic files. -Disseminated information using telephone, mail service, websites and email. - Handled travel and guest arrangements.
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Education
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2009 - 2011
Fairleigh Dickinson University-Metropolitan Campus
BA, Business and Technology -
2003 - 2006
Fashion Institute of Technology
AAS, Merchandising Management
Community
