Experience

Butternut Box | B Corp

• United Kingdom
• Consumer Goods
• 200 - 300 Employee

• Strategy Director

  • Feb 2023 - Present

  Strategy and delivery of high leverage activity including channel expansion, international expansion, M&A and sustainability.

• Head of Strategy

  • Mar 2021 - Feb 2023

• Head of Operations

  • Sep 2019 - Feb 2021

  Freshly prepared dog food. Cooked like you would at home. Delivered in perfect portions. We are always looking for talented people to join the Butternut squad. If you love dogs as much as we do, please get in touch. 🐶



Hostmaker

• United Kingdom
• Leisure, Travel & Tourism
• 1 - 100 Employee

• General Manager, New Markets

  • Sep 2018 - Sep 2019

  - Launching and expanding Hostmaker's property management services in Europe & Asia. - Ownership of the P&L for our fastest growing and largest markets: Portugal & Thailand. - Market research to model customer segmentation, demand, regulatory environment and product pricing. - Executing launch strategy by unlocking institutional partnerships, strategic acquisitions or new business models. - Setting up entire ecosystem for verticals to operate including legal and finance. -… Show more - Launching and expanding Hostmaker's property management services in Europe & Asia. - Ownership of the P&L for our fastest growing and largest markets: Portugal & Thailand. - Market research to model customer segmentation, demand, regulatory environment and product pricing. - Executing launch strategy by unlocking institutional partnerships, strategic acquisitions or new business models. - Setting up entire ecosystem for verticals to operate including legal and finance. - Operations strategy and vendor management with a focus on reducing cost to serve, maintain service quality and cost stability despite seasonality. - Growth strategy including demand forecasting, inbound and outbound acquisition loops, PR and PPC campaigns for local markets.

• Director of Account Management, London

  • Sep 2017 - Sep 2018

  - Managed hiring and training a team of 12 acquisition and retention managers. - Led the team to grow available nights in the portfolio properties by 10% MoM. This growth contributed towards doubling the top-line revenue for London's operations in 2018. - Led initiatives to quantify leaks in revenue and friction to monetisation from clients to influence tech product prioritisation. - Streamlined the customer on-boarding process that significantly reduced time to activate a customer… Show more - Managed hiring and training a team of 12 acquisition and retention managers. - Led the team to grow available nights in the portfolio properties by 10% MoM. This growth contributed towards doubling the top-line revenue for London's operations in 2018. - Led initiatives to quantify leaks in revenue and friction to monetisation from clients to influence tech product prioritisation. - Streamlined the customer on-boarding process that significantly reduced time to activate a customer. - Led customer on-boarding for the pilot launch of Hostmaker's partnership with Marriott International with 200+ curated premium listings.

• Account Manager & Junior Product Manager

  • Aug 2016 - Sep 2017

  - - Working with devs, design and the leadership team to launch v.1 of the customer self-serve Dashboard. Worked towards launch and increasing early adoption. - Retained a portfolio of a high revenue generating customers. Maintained a churn rate of under 2% per year, as per budget. - Worked with yield management and sales to optimise revenue for customers. - Streamlining processes for on-boarding and off-boarding new customers reducing friction and loss of revenue in the acquisition… Show more - - Working with devs, design and the leadership team to launch v.1 of the customer self-serve Dashboard. Worked towards launch and increasing early adoption. - Retained a portfolio of a high revenue generating customers. Maintained a churn rate of under 2% per year, as per budget. - Worked with yield management and sales to optimise revenue for customers. - Streamlining processes for on-boarding and off-boarding new customers reducing friction and loss of revenue in the acquisition and promotion loops.



Zomato

• India
• Technology, Information and Internet
• 700 & Above Employee

• Strategic Account Manager

  • Jan 2016 - Jun 2016

  Tasked with increasing adoption of Zomato's suite of advertising products by Zomato India's largest corporate clients including Nandos, Taco Bell and Le Meridien Hotels. Designed creative marketing campaigns for clients increasing their online order and reservation transactions by 20% annually. Increased client retention through reporting on growth metrics as well as qualitative metrics through measurement of sentiment in user reviews, customer service calls and optimising delivery… Show more Tasked with increasing adoption of Zomato's suite of advertising products by Zomato India's largest corporate clients including Nandos, Taco Bell and Le Meridien Hotels. Designed creative marketing campaigns for clients increasing their online order and reservation transactions by 20% annually. Increased client retention through reporting on growth metrics as well as qualitative metrics through measurement of sentiment in user reviews, customer service calls and optimising delivery times. Q2 2016 Quota Attainment - hit 115% in June 2016. Show less Tasked with increasing adoption of Zomato's suite of advertising products by Zomato India's largest corporate clients including Nandos, Taco Bell and Le Meridien Hotels. Designed creative marketing campaigns for clients increasing their online order and reservation transactions by 20% annually. Increased client retention through reporting on growth metrics as well as qualitative metrics through measurement of sentiment in user reviews, customer service calls and optimising delivery… Show more Tasked with increasing adoption of Zomato's suite of advertising products by Zomato India's largest corporate clients including Nandos, Taco Bell and Le Meridien Hotels. Designed creative marketing campaigns for clients increasing their online order and reservation transactions by 20% annually. Increased client retention through reporting on growth metrics as well as qualitative metrics through measurement of sentiment in user reviews, customer service calls and optimising delivery times. Q2 2016 Quota Attainment - hit 115% in June 2016. Show less



Helium - A Recommendations Network

• Information Technology & Services

• Co-Founder

  • Aug 2014 - Aug 2015

  Helium (iOS and Android) is a machine learning based recommendation engine that helps users figure out the best things to do in their free time. Our iOS app was featured by React Native (owned by $FB) as one of the most "well crafted apps". At Helium I worked primarily on growth and user acquisition. Helium (iOS and Android) is a machine learning based recommendation engine that helps users figure out the best things to do in their free time. Our iOS app was featured by React Native (owned by $FB) as one of the most "well crafted apps". At Helium I worked primarily on growth and user acquisition.



Luthra and Luthra Law Offices India

• India
• Law Practice
• 300 - 400 Employee

• Associate, Direct Tax Practice

  • Jul 2012 - Jul 2014

  - Representing in litigation and providing legal advice on complex international taxation issues to MNCs doing business in India including transfer pricing. - Legal advice on structuring PE Funds to facilitate tax optimisation. - Tax due diligence on multi-billion dollar M&A transactions. - Complex international double tax treaty implications due to capital gains and Permanent Establishment. - Represented Nokia on tax matters in it's landmark $7.2 Billion acquisition by Microsoft… Show more - Representing in litigation and providing legal advice on complex international taxation issues to MNCs doing business in India including transfer pricing. - Legal advice on structuring PE Funds to facilitate tax optimisation. - Tax due diligence on multi-billion dollar M&A transactions. - Complex international double tax treaty implications due to capital gains and Permanent Establishment. - Represented Nokia on tax matters in it's landmark $7.2 Billion acquisition by Microsoft in 2014. - Assisting the firm's Founding Partner in setting up the Trusts & Estate Planning practice. - Briefing Senior Counsels for litigation matters in the High Court of Delhi & the Supreme Court of India. Show less - Representing in litigation and providing legal advice on complex international taxation issues to MNCs doing business in India including transfer pricing. - Legal advice on structuring PE Funds to facilitate tax optimisation. - Tax due diligence on multi-billion dollar M&A transactions. - Complex international double tax treaty implications due to capital gains and Permanent Establishment. - Represented Nokia on tax matters in it's landmark $7.2 Billion acquisition by Microsoft… Show more - Representing in litigation and providing legal advice on complex international taxation issues to MNCs doing business in India including transfer pricing. - Legal advice on structuring PE Funds to facilitate tax optimisation. - Tax due diligence on multi-billion dollar M&A transactions. - Complex international double tax treaty implications due to capital gains and Permanent Establishment. - Represented Nokia on tax matters in it's landmark $7.2 Billion acquisition by Microsoft in 2014. - Assisting the firm's Founding Partner in setting up the Trusts & Estate Planning practice. - Briefing Senior Counsels for litigation matters in the High Court of Delhi & the Supreme Court of India. Show less



O'Melveny & Myers LLP

• United States
• Law Practice
• 700 & Above Employee

• Intern

  • Feb 2011 - Mar 2011