Experience

Active Fitness Store

• United Arab Emirates
• Retail
• 1 - 100 Employee

• • Sep 2022 - Present

• • Aug 2022 - Present

  Solely responsible for handling E-commerce based Fitness and Sports equipment business customer support department.Role :- Each sales order confirmation and order cancellation in backend ERP.- Providing sales quotation.- Handling other GCC countries service department. - Assisting customers in software Chat and personal chat (watsapp) /Mail/and Calls.- co-ordinating with purchase team for the unavailable items and providing alternative to customer.- Handling refund of customers.- Managing all other GCC service booking and scheduling technicians visit.- Maintaining monthly reports of other GCC technicians payroll - Handling solely all the queries related to delivery/ after sale service/online orders.- Scheduling appointments for after sale service visits. - Responding to reviews on company profile.- coordinating with logistics for other GCC delivery policies.- Being a medium to customer related all the queries with sales , logistics, purchase and Finance department. Show less



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Risk Analyst

  • Aug 2021 - May 2022

  Analysing the risk and eliminating fraudulent activities compared with company ethics and policies and from the behaviour pattern of the user and new daily updates as well and approving the genuine user suspension, and meeting daily clients needs and attending meeting for business development of the huge client. Analysing the risk and eliminating fraudulent activities compared with company ethics and policies and from the behaviour pattern of the user and new daily updates as well and approving the genuine user suspension, and meeting daily clients needs and attending meeting for business development of the huge client.



Bajaj Allianz Life

• India
• Insurance
• 700 & Above Employee

• Business Development Executive

  • May 2020 - Apr 2021

  Banking sales for a retail branch - collecting data and selling Bajaj life insurance schemes to potential customers explaining the plans through cold calling and approaching in person face to face and attending daily business development meetings. Banking sales for a retail branch - collecting data and selling Bajaj life insurance schemes to potential customers explaining the plans through cold calling and approaching in person face to face and attending daily business development meetings.



Azimuth Software

• Software Development
• 1 - 100 Employee

• Front Office Receptionist

  • May 2016 - Apr 2018

  It's US based medical process office, fulfilling every employee's daily wrk essential needs and organizing meetings and interview and keeping records of office staffs entry records and petty cash handling. It's US based medical process office, fulfilling every employee's daily wrk essential needs and organizing meetings and interview and keeping records of office staffs entry records and petty cash handling.