Experience

Gorbel

• United States
• Machinery Manufacturing
• 200 - 300 Employee

• • Aug 2021 - Present

• • Aug 2021 - Present



UR Medicine Home Care

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Paraprofessional Recruiter

  • Jun 2017 - Jan 2022

  Recruitment Recruitment



Center for Disability Rights

• United States
• Non-profit Organizations
• 100 - 200 Employee

• HR Manager

  • Mar 2004 - May 2017

  Set policies for hiring and adhere to all state and federal, DOH, and other compliance for assigned business units. Establish polices to increase retention rates that foster employee’s job retention. Recommend and approve terminations and exercise care that assures the reasons are well documented and are not arbitrary or discriminatory. Keep abreast of legislation affecting, human resources, train management and monitor company policies to assure compliance in assigned business unit. Oversee training and safety programs in context of compliance with all regulations. Provide reports and statistics to Board of Directors. Respond to internal and external requests, address employee relations issues with appropriate staff. Investigate and submit Workers’ Compensation claims, maintain a close relationship with Workers’ Compensation carrier business partners for the timely submission of claims and investigations. Process short –term disability claims. Translate business related literature and documents from English to Spanish and Spanish to English. Attend unemployment hearings. Use of MS Word to prepare documents and procedures. Show less



H&R Block

• United States
• Retail
• 700 & Above Employee

• Customer Service Coordinator

  • Dec 2003 - Mar 2004

  Greet and welcome clients in a professional manner. Inbound and outbound calls to clients and prospective clients. Set up appointments, answer telephone calls and provide caller with basic information about the services and fees. Transfer calls to available tax professionals. Responsible for receiving and securing cash, checks, credit card receipts and balancing the cash at mid and end of day. Record all transactions in (POS) Point of Sale computer. Greet and welcome clients in a professional manner. Inbound and outbound calls to clients and prospective clients. Set up appointments, answer telephone calls and provide caller with basic information about the services and fees. Transfer calls to available tax professionals. Responsible for receiving and securing cash, checks, credit card receipts and balancing the cash at mid and end of day. Record all transactions in (POS) Point of Sale computer.



Bank of America

• United States
• Banking
• 700 & Above Employee

• Operations Associate III

  • May 2000 - Oct 2003

  Customer Service inbound and outbound calls. Perform quality control of daily work and strong attention to detail. Prepare shareholder redemption checks for overnight special handling using Airborne, Fed Ex, UPS and USPS express carries. Input of all shareholder redemption information and data using DST program. Prepare all outgoing correspondence. Use of Airborne’s Libra System to prepare overnight air bills. Use of MS word to prepare documents and procedures. Leap Ops. Associate to Workflow Coordinator and trainer of new associates. Primary contact to Boston, Denver and Chicago offices. Show less