Leelawadee Lertsawad Ungphakorn

Regional Presales Manager at Outpayce from Amadeus
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Location
Bangkok, Bangkok City, Thailand, TH
Languages
  • English Full professional proficiency
  • Thai Native or bilingual proficiency

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Richard Reed

Leela combines strong technical and domain knowledge with the ability to understand the customers' needs, and translate them into deliverable products. Just as important, she is always a joy to work with, even faced with the most stressful deadlines and demands she keeps a calm head and a sense of humour.

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Experience

    • Spain
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Regional Presales Manager
      • Jan 2023 - Present

      Offer the best innovative payment solution for travel merchants across digital stores, call centers, over the counter, and airports. Limitless payment capabilities for airlines, hospitality, corporates, and beyond. Area: APAC Recognition: 2023 Quarter 1 PAYHIGHFLIERS Make the difference award from Outpayce Offer the best innovative payment solution for travel merchants across digital stores, call centers, over the counter, and airports. Limitless payment capabilities for airlines, hospitality, corporates, and beyond. Area: APAC Recognition: 2023 Quarter 1 PAYHIGHFLIERS Make the difference award from Outpayce

    • Spain
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Regional Presales Manager - Amadeus Payment
      • Jan 2022 - Dec 2022

      Offer the best innovative payment solution for travel leaders across digital stores, call centers, over the counter, and airports. Limitless payment capabilities for airlines, hospitality, corporates, and beyond. Area: APAC

    • Head of Solutions Management, Airlines - Southeast Asia
      • Jul 2017 - Dec 2021

      Head a team of Solution Managers across Bangkok and Singapore offices to help airlines grow their revenue through Amadeus Airline Altea and Digital Solutions. Ensure satisfaction from airlines on Amadeus solutions provided for their direct channels through SaaS on: Digital, NDC, Call Center, Departure Control System, Loyalty system, etc. Help airline drive their digital transformation goals into their sales offering channels.

    • Solutions Manager, Digital and Mobile
      • Apr 2013 - Jun 2017

       Drive the well-being of Altea carriers through adoption of Amadeus Digital solutions  As part of Account team, be the first point of contact for airlines for any needs from Amadeus solutions. Be the voice of Amadeus to the airlines and likewise be the voice of airlines to Amadeus to evolve the growth of partnership for both organization.

    • Manager, Sales Engineering Digital and Mobile
      • Mar 2009 - Mar 2013

      Lead the digital and mobile pre-sales engagement for APAC. Ensure customer needs are transformed into the best solution offer possible, and smooth transition to program delivery stage. Success wins: Japan Airlines, EVA Air, Asiana Airlines, Garuda Indonesia airlines, Sri Lankan airlines, Cathay Pacific, Royal Brunei, King Fisher, Thai Airways, Thai Smiles Air.

    • eCommerce Service Team Leader
      • May 2007 - Feb 2009

      Manage development team to deliver customized developments on eCommerce solutions for APAC carriers.

    • eCommerce Integration Manager
      • May 2005 - Apr 2007

      Project Manager and XML Integration Manager for Singapore Airlines and Silk Air 1st Amadeus digital standalone shopping engine for SAA Internet Booking Engine.

    • Lecturer, Faculty of Information Technology
      • Sep 2004 - Apr 2005
    • Projects & Customer Management - eCommerce
      • Aug 2002 - Aug 2004

      Customer success management, solution ideation, upsell engagement, product expert, and delivery management for APAC key accounts. Customer success management, solution ideation, upsell engagement, product expert, and delivery management for APAC key accounts.

    • Head of Payment Gateway Program
      • Jun 1999 - Sep 2002

      Responsible for the R&D, project implementation, and project management of first Siam Commercial Bank internet payment gateway system (SIPS), the first internet payment gateway solution in Thailand. Not only building of the solution following the payment industry standard and the bank’s requirement, but also facilitates the requirement from key customers i.e. Thai Amazon.com, AIS.com, etc. into the features developed for the solution and ensure smooth integration with merchant e-Commerce solution. SIPS is widely used by e-Commerce merchant throughout Thailand until today. Show less

    • Thailand
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Delivery Manager
      • Jan 1997 - Dec 1998

      Deploy technical integration network using UN-EDIFACT messages for Thailand retailing industry. Built Electronic Data Interchange networks for more than 50 companies including 7-11, Johnson & Johnson, P&G, Unilever, The Mall, etc. Deploy technical integration network using UN-EDIFACT messages for Thailand retailing industry. Built Electronic Data Interchange networks for more than 50 companies including 7-11, Johnson & Johnson, P&G, Unilever, The Mall, etc.

Education

  • King Mongkut’s Institute of Technology Ladkrabang (KMITL)
    Master of Science (MSc), Information Technology
    2001 - 2003
  • Assumption University
    Bachelor of Engineering (BEng), Computer Engineering
    1992 - 1996

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