Leela B

Customer Success Associate at BusinessOnBot
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Contact Information
us****@****om
(386) 825-5501
Location
Bengaluru, Karnataka, India, IN

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Bio

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Credentials

  • HOW TO BECOME HIGHLY PAID HACKER
    HackingFlix
    Jun, 2023
    - Nov, 2024

Experience

    • India
    • Information Technology & Services
    • 1 - 100 Employee
    • Customer Success Associate
      • Mar 2023 - Present

      I'm a passionate Customer Success Associate at BusinessOnBot, specializing in maximizing customer success with our WhatsApp Chatbot. I build strong relationships, provide tailored solutions, and ensure seamless integration for our clients. With a proactive approach, I address customer needs promptly and empower them through training and education. As a customer advocate, I communicate feedback and drive continuous improvements. Let's revolutionize customer engagement together with the WhatsApp Chatbot at BusinessOnBot. Show less

    • India
    • Advertising Services
    • 1 - 100 Employee
    • Online Marketing & WordPress Developer
      • Jun 2020 - Jan 2023

      Roles & Responsibilities: Social Media Promotion, Backend Business Support.  Social Media Promotion.  Data Extraction of Business Owners in Bangalore.  Google Drive Data Handling.  Wordpress tool frontend Handling.  Instagram Reels and Image Postings.  Hashtags Research.  Managing the Content Calendars.  Study client requirement, understand the logics of developed projects. Initiate work to maintain front end technologies.  Work with Management on promoting the programs on LinkedIn, Twitter, Instagram.  Import, edit & publish products from Amazon & other marketplace platforms internationally. Collaborating with campaign managers, creative team, and designers. Show less

    • India
    • Information Technology & Services
    • 200 - 300 Employee
    • Executive - Online Business Support.
      • Sep 2018 - Jun 2019

      Roles & Responsibilities: Social Media Promotion, Data Search Analyst / Data Extraction on Google, Executed awareness activities at strategically selected portal for college presentations. Email handling, database handling on school data from Bangalore, Australian and other countries. Roles & Responsibilities: Social Media Promotion, Data Search Analyst / Data Extraction on Google, Executed awareness activities at strategically selected portal for college presentations. Email handling, database handling on school data from Bangalore, Australian and other countries.

  • ACONITUM MARKET TRADERS PRIVATE LIMITED
    • Bengaluru, Karnataka, India
    • Online Business Support.
      • Jul 2017 - Aug 2018

      Handle end to end Amazon seller Central operations followed by pricing of the product, traffic optimization of the product, promotion of the product sales and offers. Manage all listing, editing, photo edits through adobe photos as per rule of amazon. Keywords analysis, description, inventory management, product quality, pricing etc. Manage the Amazon Marketplace strategy (via Amazon Seller Central). Solving amazon inventory related issues. Manage the day to day operations of the Amazon business to maintain the business profitability and sales growth. Manage and optimize the product pages within the amazon platform for seller central with all categories and listing. Manage product review performance and seller ranking. Marketing campaigns, promotions, and programs for increases more sales and traffic to the products Create promotional and offers zone and manage day to day reports and analysis it. Monitor and review the listings and you are dedicated to taking action. Show less

Education

  • AGMR COLLEGE OF ENGINEERING (V T U), HUBBALLI
    Bachelor of Engineering - BE, Computer Science
    2012 - 2016
  • GM HALAMMA PU COLLEGE, DAVANAGERE
    P.U.C
    2010 - 2012
  • DVS HIGH SCHOOL, BHARAMASAGARA
    S.S.L.C
    2000 - 2010

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