Experience

Clearwater

• United States
• Computer and Network Security
• 1 - 100 Employee

• Cybersecurity and Risk Mgmt

  • Jul 2019 - Present

  Support Clearwater’s growth by reviewing, revising and negotiating contracts and assist in resolution; recommend improvements and innovations to contract templates and the contract process; and recommend and ultimately, implement a contract administration system and process. Apply best practices methodologies to develop and implement contract strategies to support the sales process, change order process and renewal processes and templates. Analyze and solidify an overall contract strategy. Assume ownership of Clearwater’s library of Customer-related Agreement Templates and “standard, non-standard” language, as well as Customer-related Statement of Work Templates. Create language standards and rules for existing and new agreements. Assist with drafting, customizing and delivering Agreement and Statements of Work. Analyze contract requirements, special provisions, terms and conditions to ensure compliance with appropriate laws, regulations, company and third-party supplier policies and practices. Participate, and when appropriate take the lead, to negotiate terms and perform follow up necessary to ensure they are accurately executed and satisfied. Take point for all communication with legal, executive, finance and business team constituents for resolution of contract issues and disputes. Develop metrics and reporting to measure contracting time with a view to improving turnaround time. Oversee processing, administration and safekeeping of all Agreements. Evaluate needs, recommend and ultimately implement and exercise ongoing ownership of a contract management system. Draft, review, and comment on all agreements being entered into by Clearwater, e.g. Colleague agreements, contractor agreements, partnership agreements, service provider agreements. Advise and assist leadership in other matters requiring legal research, advice or outside counsel involvement.



HealthTrust Performance Group

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Strategic Sourcing Contract Negotiator for Surgical Core GPO

  • Jan 2015 - Jul 2019

  Responsible for negotiating industry leading national agreements for the group purchasing organization in the area of Surgery. Objective is to ensure best in class industry pricing and contract terms and conditions. Responsible for the sourcing process for assigned portfolio, including market research, bid preparation, RFI/RFP, contract negotiations, and contract launch. Oversee supplier relationship during the sourcing process. Participate in supplier business reviews and review new products/technologies as they arise in assigned categories. Communicate negotiation status and results to internal groups. Audiences include but are not limited to: clinical operations or board leads, legal, account management, and global sourcing. Communicate bid process, negotiation status, agreement on terms, financial proposal concerns and other matters with supplier. Meet or exceed financial and operational goals established in the annual contracting plan. Maintain timely achievement of all assigned sourcing initiatives ensuring activities adhere to all established policies and procedures and standards of business conduct. Resolve supplier and/or customer issues. Maintain strong customer relationships and build trust and respect by consistently meeting or exceeding customer expectations. Customers are internal and external. Work with HealthTrust audit team to assist and facilitate engagement and finalization of audit projects.



ViSalus

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Promoter/Distributor

  • 2010 - 2015



Access TeleCare

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Client Services Manager

  • Apr 2014 - Oct 2014

  Helping hospitals respond to Neurological emergencies through telemedicine, as well as Psychiatry, Cardiology, Critical Care, and EEG. Serve as main point of contact for 66 member hospitals, as well as build and maintain positive relationships with client personnel on at least three levels to include clinical, administrative and C-Suite staff. Work with SOC assigned Physicians and Quality Assurance team to ensure highest degree of clinical quality. Recognize and accurately escalate client issues in a time sensitive manner and ensure resolution. Through data analysis and regular communications with appropriate client contacts, proactively identify and resolve potential issues on the client side to ensure retention. Identify opportunities to improve work process and service delivery, and participate in development of new business in the Southeastern region. Specialists On Call (SOC) is the nations premier provider of specialty physician consultations delivered via video and teleconferencing. Specialists On Call is the future of healthcare. We are a Joint Commission-accredited provider of emergency and acute care telemedicine consultations dedicated to solving the national specialty physician shortage. Our teleneurology, telepsychiatry, and teleintensivist services provide innovative, cost-effective answers for hospitals nationwide seeking immediate 24/7/365 access to experienced, board certified specialists.



CHS - Heritage Medical Center

• Shelbyville, Tennessee

• Asst Administrator / Facility Compliance Officer

  • Apr 2010 - Mar 2014

  •Oversee all compliance reporting and investigations, with appropriate parties and timing commitments. •Manage education and training to all staff and Physicians for Privacy and Compliance matters •Responsible for multiple hospital departments including, Dietary, Lab, Environmental Services, Plant Operations, Bio Med, Security, PT, Radiology, Sleep Lab, Respiratory Therapy, and IT services. •Hospital representative within professional, civic, and governmental organizations and meetings •Hospital policy formulation and administration, as well as ongoing interpretation and guidance •Administrative representative in Medical Staff committees; Board of Trustees, Executive Committee, Medical Staff, Hospital Association, and Department Head meetings. •Physician relation activities and other various hospital committees; Represents the hospital in its community relations activities. •Manage all contracts from draft to execution, including Physicians, Vendors, Contract employees, and Students; Responsible for creating, submitting, and executing all Real Estate contracts. •Responsible for construction oversight on all new medical office buildings and clinic acquisitions •Hospital budget preparation and administration; Business plan projections •Credentialing & Privileging technical skills -credentialing process and primary source verification knowledge •Managed entire facility staff and Physicians on web based learning for accuracy and completion



CHS - Regional Hospital of Jackson

• Jackon, TN

• Administrative Specialist/Facility Compliance Officer

  • Jan 2009 - Jun 2010

  I managed 8 departments, the Contract database, Real Estate Agreements including build-outs and renovations, as well as any new projects and assignments for volume and revenue growth. I was also the Facility Compliance Officer overseeing HIPAA and Privacy. I managed 8 departments, the Contract database, Real Estate Agreements including build-outs and renovations, as well as any new projects and assignments for volume and revenue growth. I was also the Facility Compliance Officer overseeing HIPAA and Privacy.



American Endoscopy Services

• Brentwood, TN

• Implementation Manager

  • Jun 2006 - Jul 2008

  •Supervised and managed effectively and efficiently the transition of products, services, and staff at newly contracted facilities in CA, TX, MI, PA, DE, VA, NJ and AL. •Led coordination of onsite implementation, including implications of turnover time, OR efficiency, staff and surgeon satisfaction, conversion of disposable products to reusable products for cost savings, and patient safety. •Ensured that each step set forth in the new Hospital Implementation Plan was completed and that the AES operational model was in place and properly supported by all personnel at the site. •Acted as coordinator/lead/educator in the startup process for new hospitals using sponsored services and products and trained new personnel to perform these same functions. •Compliant with all budgets ranging anywhere from $10,000 to $1,000,000, including recruitment, training, lodging, meals, staffing, equipment and instrumentation. •Responsible for the initial verification of the proper procedures within the hospital to ensure timely and accurate payment of invoices. •Responsible for working with the Department Director, Operations Manager and Product/Operations Specialist to address any Hospital staff, Hospital management, and Physician related issues during the startup phase and approximately 90 days thereafter.



Baptist Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Surgical First Assistant

  • 2003 - 2006

  • First Assistant to the surgeon in the operating room. • Management of the patients’ care, before and after surgery, by facilitating, expediting and coordinating surgical procedures, and determining need for consultation to ensure the continuity and quality of care. • Monitored activities to ensure compliance with applicable laws, regulations, TJC requirements, and policies and procedures and also monitored the quality of patient care through collaboration with health care professionals. • Maintained, reviewed and set inventory levels for specialty specific departments.



SoftPlan Systems, Inc

• Office/Shipping Manager

  • 1999 - 2003

  • Responsible for managing office as well as shipping department. • Maintained supplier relationships, including ordering, monitoring, price negotiation, and auditing for our architectural design software. • Coordinated with President and Vice President regarding daily sales activity and maintained a budget for office expenses at the corporate office. • Managed and maintained product stock for all sales people within our U.S. and international territories, including England, France, Canada, Australia and South Korea.