LeeAnna R. Moss
Community Coordinator at Brain Injury Services- Claim this Profile
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Spanish Elementary proficiency
Topline Score
Bio
Credentials
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Mental Health First Aid for Youth & Adults
National Council for Behavioral HealthJan, 2018- Nov, 2024 -
Certified Brain Injury Specialist
Brain Injury Association of AmericaMay, 2021- Nov, 2024 -
Psychology-Social Development Certificate
Windward Community College
Experience
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Brain Injury Services
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United States
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Individual and Family Services
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1 - 100 Employee
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Community Coordinator
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Jul 2020 - Present
Experienced Community Coordinator who provides individual and group-based activities for survivors of brain injury. My strong organizational and group facilitation skills provide innovative programming of group activities and individual goal sessions. Skilled at integrating virtual group programming to create hybrid service offerings, meeting the needs of the community and decreasing access barriers of transportation within the state. Responsible for the implementation and development of day program activities that fall under the categories of Independent Living skills, wellness, vocational, and peer support; ensuring that activities are designed to help participants achieve individual goals. • Continuously develops and maintains positive working relationships with community partners and resources to create opportunities for clients. • Coordinates program activities with existing and new community resources. • Develops strategies of goal progress that are appropriate and based upon the member’s identified strengths and needs and personal goals while maintaining proper documentation.
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Intercept Health
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United States
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Mental Health Care
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100 - 200 Employee
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Program Manager-Senior Life Skills Coach
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Sep 2019 - Mar 2020
Energetic leader who quickly assumed greater responsibility with the agency. Promoted and upheld all aspects of the Independent Living (IL) treatment program philosophy, policy, and procedures. Adhered to all company guidelines, policies, and standard practices while following local, state, and federal regulations. Interviewed and hired new employees. Provided orientation, training, and supervision as needed. Provided on the spot counseling and annual performance reviews to foster professional growth. Liaises with school principals, referring agencies, referral sources, and others weekly to maintain a positive working relationship. Maintains positive working relationships with the Department of Social Services Family Assessment and Planning Team who provides program funding. Worked closely with immigration attorneys and court personnel who approve program funding for undocumented or incarcerated clients. • Delivered a minimum of five hours of individual Life Skills coaching and mentoring to four clients. • Provided weekly supervision to 12 support staff and Life Skills Coaches.• Conducted youth admission assessments and discharge planning. • Led monthly and quarterly team meetings comprised of all day and night shift personnel.• Fully responsible for all records as well as ensured the compliance of all record keeping including online records using Extended Reach per the Department of Social Services. Most recent inspection by the Virginia Department of Social Services resulted in no citations. • Conducted weekly group sessions to get a firsthand glimpse into the youth’s progress. Many of the clients have no identification, English is their second language, and they are easily influenced by the MS13 gang presence.
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Life Skills Coach
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Mar 2019 - Sep 2019
Responsible for building a relationship with youth ages 17 to 21 years old who are prepared to practice living independently. Supported and guided youth to be successful by establishing skills related to youth’s academic, career, and permanency goals. Provided an environment of support, while teaching and setting an example to youth to be more responsible for their daily lives to help them transition to self-sufficiency. Areas of focus include assisting youth with sustaining behaviors that are favorable to program rules and expectations. Maintains communication and coordinates services with all public and private agencies of youths’ support team, of which include Probation Officers, Social Workers, family members, and medical and mental health professionals.• Developed a Transitional Living Service plan based upon Casey Life Skills Assessment of youths’ needs related to daily living, in hopes to identify and assist with key area of focus and build services tailored to support the youth. • Developed strategies of goal progress that are developmentally appropriate and based upon the youth’s identified strengths and needs; monitors and updates progress by formulating monthly reports and quarterly service plans.• Completed individual instruction and mentoring 3-4 times per week with youth to build success related to education, career planning, employment, budgeting, bill paying, and money saving. Items include, but are not limited to, guiding youth in completing school and employment applications, applying for federal financial aid, pursuing scholarship opportunities, learning job readiness skills, creating a resume, and learning appropriate job interview techniques.
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Onslow Women’s Center
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Jacksonville, NC
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Sexual Assault Advocate, Court Advocate, Education & Volunteer Coordinator, & Tutor
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2018 - Jul 2018
SA Advocate: Provided emergency response. Used knowledge/skills in psych theories/best practices in human behavior, social systems, and social inclusion. Assesses/monitors/evaluates the safety of individuals at all times. Explains the legal process and the importance of completing a rape kit so victims can make well-informed decisions. Offered support during the procedure and teaches relaxation breathing and guided imagery techniques. Helped design a safety plan and provides resources for counseling and lodging. Speaks to medical staff on behalf of the victim as necessary. Court Advocate: Advocated for women/children, ensured they knew their rights and available resources. Highly knowledgeable of the process of case hearing and the judicial systems relating to domestic violence disputes. Assisted with court preparation by encouraging them to prepare a factual timeline, verify date/time of court appearance, and explained what to expect. Assisted with the filing process for protection orders and provided guidance on how to enforce the order. Maintained a legal resource booth at the county courthouse. Taught positive self-talk, relaxation methods, and de-escalation techniques and strategies to maintain self-control. Ed/Vol. Coordinator: Verified references and ensures volunteers receive/maintain the necessary education/training. Planned/executed community events and center programs. Aggressively worked to implement training and networking with other nonprofits, combining resources to save person-hours and other resources. Tutor: Effortlessly established rapport and earns trust. Mastered working one on one and with groups. Communicated effectively in writing and in-person with parents about action plan and advises on the IEP process. Fostered an environment that makes learning fun. Planned topics for group coaching. Teaches social skills on various topics using cooperative play, storytelling, and role-playing. Taught coping skills to manage behaviors and emotions.
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2d LEB, 2d Marine Division, II MEF
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Camp Lejeune, N
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Command Team Adviser
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2015 - 2016
Performed duties under the guidance and direction of the Commanding Officer and the Family Readiness Officer. Fostered morale and provides administrative support and guidance to family members. Prepared a realistic budget for activities and events. Maintained receipts for accurate record keeping for unit funds. Attended monthly trainings and meetings. Assisted with phone calls to welcome new families aboard Camp Lejeune. Ensured family members are provided officially authorized, accurate and timely information. Reminded family members of the risks associated with oversharing information (OPSEC) on social media.
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Private Family
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Kailua, Hawaii
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Nanny
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May 2012 - Jun 2015
Family worked with the school and me to fulfill the requirements for a Marriage and Family sociology course at Windward Community College. Aptitude was measured on a competency scale as well as supervisor evaluations. Data were collected from field notes that were gathered using naturalistic observation research methods and from self-reports from myself and the family members that were recorded in a collective journal. Data collected was used by the college sociology department. Created goal plans for everyday living. Monitored and reported the dynamics of interpersonal, family, and organizational dysfunction to develop counseling and problem-solving skills. • Cultivated the development of goals to improve interpersonal relationships and communication skills amongst a family of six. • Worked with parent to develop and monitor family schedule for a family of six. Decreased time spent on getting ready in the morning by 25% which reduced stress. Organized and conducted age-appropriate recreational activities, after-school activities, and play dates. Transported children to and from school and social outings. Performed housekeeping and cleaning duties related to family care. Assisted with school work. • Increased the use of positive reinforcement in the home by 80%. Worked with parents to develop and implement discipline programs to promote desirable child behavior. Modeled appropriate social behaviors and encouraged concern for others.
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Friends of Ko’olau Clubhouse
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Kaneohe, HI
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Advocate
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2012 - 2013
Upheld the mission of providing people with mental illness a safe and healing environment while exploring their employment options. Actively marketed and supported the community-based programs to the fullest. Kept detailed client notes and records to obtain federal and state funding. Developed marketing materials to include information pamphlets to help increase mental health awareness in the community. Assisted clubhouse members with securing employment which enhanced their self-esteem. • Coordinated and facilitated weekly support groups for 12+ individuals with mental health diagnoses and substance abuse concerns. Prepared for group sessions by determining the goals for the session. Assessed the effectiveness of the group sessions by observing nonverbal communication cues, actively listening to the comments of the group members, and monitoring attendance at future sessions. • Networked in the community. Communicated with 20+ local employers to obtain job opportunities for clubhouse members. Education hiring managers and employers to decrease the stigma of mental illness and show how clubhouse members could contribute and bring value to the workplace. • Responsible for compiling data and data indication for the clubhouse to monitor attendance and chores to aid in the evaluation of the effectiveness of programs. Taught five clubhouse members the excel program that was used so that they could take over the record keeping responsibility and add this key skill to their resume.
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United Cerebral Palsy
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United States
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Non-profit Organizations
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700 & Above Employee
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Non-profit Call Center Operator
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Mar 2012 - Jul 2012
Contacted individuals be telephone to request donations for charitable causes. Obtained customer information such as name, address, and donation method, and entered pick ups into the computer system. Operated communications systems, such as telephone, switchboard, and intercom. Contacted individuals be telephone to request donations for charitable causes. Obtained customer information such as name, address, and donation method, and entered pick ups into the computer system. Operated communications systems, such as telephone, switchboard, and intercom.
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Private Family
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Alton, Illinois
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Nanny
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Jul 2009 - Jun 2011
Maintained a safe play environment. Instructed children in the development of health and personal habits, such as eating, resting, and toilet behavior. Communicated with children's parents about daily activities and behaviors. Maintained a safe play environment. Instructed children in the development of health and personal habits, such as eating, resting, and toilet behavior. Communicated with children's parents about daily activities and behaviors.
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Education
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2016 - 2017
Campbell University
Bachelor of Applied Science (B.A.Sc.), Psychology -
2011 - 2015
University of Hawaii at Manoa
Associate of Arts (A.A.), Psychology -
2011 - 2015
Windward Community College
General Studies -
2011 - 2015
Windward Community College
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2005 - 2009
Belleville High School West
Community
