LeeAnn Anderson
Product Manager at PlayMaker- Claim this Profile
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Bio
Credentials
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Certified in Aesthetics
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Group Fitness
ACE -
Project Management
NC State University
Experience
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PlayMaker
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United States
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Spectator Sports
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1 - 100 Employee
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Product Manager
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Sep 2017 - Present
Assist Product and Development in managing the definition of outlined feature development based on market need and customer feedback. Define and execute Playmaker Edge product launch readiness program in collaboration with Engineering, Client Success, Sales, and Marketing. Ensure early adopter success criteria is defined and communicated for each vertical. Shape the On-Boarding process - training, implementation/integration, & Go-Live. Facilitate and manage early adopter customer relations for ongoing discovery, testing, and feedback opportunity. Conduct market research supported by ongoing visits to customer and non-customer sites.
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Netsmart Technologies
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Business Consulting and Services
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Client Experience Manager
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Nov 2016 - Present
Secure relationships cross-functionally within an agency to broaden understanding of client needs and to secure future market strength, business stability, and growth. This includes relationships with the executives (strategic) to the end user (tactical) for the purpose of aligning Netsmart’s product vision with the client’s needs and expectations. Engage with clients and internal resources to define and drive appropriate new feature requests when building out new functionality. This includes driving architecture improvements with user specifications in mind and working with development to update the application, UX design, usability testing and extended EA testing prior to base roll-out. Provide ongoing communication with cross-functional Netsmart leadership to inform and drive product development, innovation and roadmap.
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Product Strategist
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Apr 2016 - Present
Work with key stakeholders across the company to ensure successful product release. Manage early validation/early adopter client testing program. Develop and grow client relationships to fundamentally understand end-to end customer needs. Prioritize new functionality to ensure work focuses on those with maximum value. Communicate product needs with business partners, and cross-functional teams to maximize business value. Support marketing and sales to successfully bring new releases, and "net-new" product to market. Work cross-functionally to ensure marketing and educational content for regional Homecare User Group meetings.
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Allscripts
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United States
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Software Development
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700 & Above Employee
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Early Validation/Early Adopter Project Manager
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Jun 2014 - Apr 2016
Developed and maintain EV/EA processes and procedures to facilitate and achieve release objectives, cadence and continuous improvement for Allscripts Homecare. Define processes and gain agreement and sign off. Plan and manage the execution of early validation and early adopter testing. Initiate user centered design principles and standards to ensure end user requirements are met by incorporating user specific focus groups, formative testing and usability testing into the early design process. Working closely with clients through all stages of the design and test process. Track/mitigate/archive all client activity through EV and EA testing. Report testing metrics. Ensure quality bars are met. Work cross-functionally with marketing and sales to achieve release readiness. Facilitate customer facing release training and best practice webinar. Advise Solutions on product enhancement design. Develop and deliver presentations surrounding the importance end to end Release testing prior to Go-Live.
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Operations Lead Care Coordination
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Mar 2013 - Jun 2014
DevOps; Managed operations projects and initiatives.Assist with Cross-BU initiatives in order to support the needs of the business. Develop and maintain common processes and procedures to facilitate achievement of departmental objectives and continuous improvement. Headcount analysis and capacity planning.Monitoring/Reporting on attainment of business objectives. Support colleges.Built collaborative relationships with Cross-Functional teams.
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Operations Analyst
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Feb 2012 - Mar 2013
Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning. Play a significant role in long-term planning, including an initiative geared toward operational excellence.
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Education
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2012 - 2014
North Carolina State University
Project Management Certificate, Project Management -
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Columbia College Chicago
Bachelor of Arts (BA), Sound Engineering for Film and Video
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