Experience

LA Direct Solutions

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Trade Account Manager

  • Jan 2019 - Present

  LA Direct Solutions is one of the UK’s leading independent providers of IT hardware sourcing and support services. LA Direct Solutions is the IT trade and channel arm of LA Micro Group, an independent group of technology and communications organisations headquartered in Berkshire, UK. Founded in 2004, LA Micro quickly built a reputation as the UK’s go-to supplier of used and refurbished IT components. Since then, the group has averaged 30%+ YOY growth, developed a corporate sales arm and acquired multiple companies to broaden and strengthen its service offering. ‘…Our customer’s satisfaction is imperative’ Our extensive asset inventories held in our warehouse enable us to supply New, Re-New and Ex-Lease Servers and Options from manufacturers including HP, Dell and IBM. LA Micro prides itself on its strong relations with hundreds of IT Companies across the globe, allowing us access to millions of hard to find parts and the ability to facilitate the products you need at the time you need them.



LA Micro Group UK Ltd

• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Account Manager at LA Direct Solutions (LA Micro Group UK Ltd)

  • 2013 - Jan 2019

• Sales Team Leader

  • May 2013 - Jan 2016

  What We DoHere at LA Micro, our customer’s satisfaction is imperative to us and a key element to our success. We use our unbounded knowledge and expertise of the Server and Network market to ensure that every one of our clients, both B2B and B2C, are supplied with an IT solution that meets their requirements, both financially and physically. ‘…Our customer’s satisfaction is imperative’ Our extensive asset inventories held in our warehouse enable us to supply New, Re-New and Ex-Lease Servers and Options from manufacturers including HP, Dell and IBM.LA Micro prides itself on its strong relations with hundreds of IT Companies across the globe, allowing us access to millions of hard to find parts and the ability to facilitate the products you need at the time you need them.



Channel-C Ltd

• United Kingdom
• Computer Hardware Manufacturing
• 1 - 100 Employee

• IT Sales Account Manager

  • Jun 2011 - Oct 2012

  CHANNEL-C is a pan-European independent distributor of HP/ COMPAQ products. We are based in Central London (EC1 ”the heart of the City ") We offer solutions to a variety of IT environments (Distributors / Re-sellers / TPM’s) across the UK and Europe on a daily Basis. We can offer a wide range of services & support, all tailored to our clients requests and requirements. We specialise in low cost distribution of Tier one manufacturers as shown below : Sun Microsystems, IBM, HP, Dell, Cisco, 3COM and Lenovo



ServerSource CITY

• IT Sales Manager and International IT Broker

  • Jun 2008 - Jun 2011

  Sales managers role to create and establish a London office, in the Financial district of Canary Wharf to service the City and central London market, thereafter to coordinate local marketing and sales activities to generate new incremental business and oportunities. Specialising in new and re-furbished Dell and HP Hardware as well as best of breed solutions including Upgrades, Parts and Spares, Rental, Technical Support, Recycling and Disaster Recovery. Have recently established Server Source CITY as one of the worlds leading IT brokers in the markets of Dell and EMC parts and systems and regularly buy and ship across all continents.



CMS Peripherals (now CMS Distribution)

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Account Manager and Sales Team Leader

  • 2007 - Mar 2008

  Key responsibilities:• Leadership of team - Set an example to the team through leading by doing. Coach, mentor and demonstrate the appropriate selling and interpersonal behaviours. Set the tone and atmosphere for the office• Account Management – Proactively build relationships and telephone contact key decision makers within nominated base of accounts. Identify and qualify needs.• Team Performance – Ensure all members are achieving or exceeding KPI’s. These include sales targets, customer number growth, phone activity and focus days. • Customer Care – Be an escalation point for customer care issues and queries and ensure high level of customer care is provided by team members.• Reporting – Collate and submit members pay plans to management, as well performance against KPI. Provide weekly sales forecasts.

• Senior Key Account Manager

  • 2005 - 2008

  Responsibilities:• Manage and plan the development of the account, identifying new business opportunities and maintaining existing relationship. • Suggest and oversee implementation of any agreed changes that may enhance or improve both the working practices and the quality of the product/service.• Ensure that Process and Procedures are followed by self and team at all times in all daily tasks.• Meet deadlines and prioritise tasks.• Meet sales targets on a monthly and quarterly basis.• Sell CMS Peripherals LTD and all its services as a preferred expert Distributor in the field of Storage and BackupAchievements:• Consistently hit agreed sales targets and KPI’s• Helped CMS Peripherals LTD become Storage Distributor of the Year 2006, as voted for by our customers• Finish in top ten CMS employees for 2006



TD SYNNEX North America

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• SMB Sales Account Manager

  • 2003 - 2005

  Responsibilities:• Develop excellent customer relationships through the provision of an outstanding quality service• Be able to maximise the sales potential of the set accounts you own• Proactively seek to understand your clients business needs at all levels and work to ensure they are met• Manage backlogs and offers solutions / alternatives where necessary• Work closely with Vendors to ensure completion of deals, be it finding the right solution, to delivery schedules to closing the dealAchievements:• Grown account base to well over £1m turnover per month (25% increase in six months) @ approx 4% margin• I have to managed deals going on month after month that are anywhere up to a value of £500k and managed it through to the completion.• Have grown confident in providing solutions and specifications to fit clients customer needs , often resulting in receiving the order• Regularly hitting individual and team revenue and profit targets

• New Business Development Sales Account Manager

  • 2001 - 2003

  Responsibilities:• To find new sales opportunities through existing and new customers to Computer 2000• Understand their business and be able to communicate at all levels, to maintain and increase customer satisfaction• Be able to identify and report which accounts would be commercially profitable to Computer 2000 and which do not require Account management• Consistently hit growth revenue and profit targetsAchievements• Being one of only eight “super salesman” to form the New Business Development team• Regularly hitting individual and team revenue and profit targets• Grew and maximised the profitability on the majority of the accounts I owned for six months , who then went on to become account managed• Developed personal skills by covering for my manager in his absence. Heading meeting and forecasting for the team.

• Senior Credit Controller

  • 2000 - 2001

  Responsibilities:• Cash Collection • Aged Debt reduction• Query management and resolution• Maintaining good and progressive working relationship with Companies top 5 Customers



Barclays Mercantile

• Senior Credit Controller

  • 1995 - 2000

  • Responsibilities: • Responsible for inter-account and foreign money transfers. • Organisation of regular daily, weekly and monthly accounts and reports, to provide details of cash movement for analysis • Responsible for the processing and monitoring of daily worldwide CHAPS payments • Reconciling of all major bank accounts • Responsibilities: • Responsible for inter-account and foreign money transfers. • Organisation of regular daily, weekly and monthly accounts and reports, to provide details of cash movement for analysis • Responsible for the processing and monitoring of daily worldwide CHAPS payments • Reconciling of all major bank accounts