Experience

Soft Furnishing Design

• United Kingdom
• Design
• 1 - 100 Employee

• Design Consultant & Project Manager

  • Nov 2019 - Present

  I enjoy working with clients from the initial project inception. This ensures a window tailoring solution for new build or property refurbishment which takes into consideration concealment, electrical and control requirements. I also work with residential customers, offering a design consultation service. My services include: • Soft Furnishing Advice • Client/architect meetings to: o Consider the priorities and preferred styles. o Discuss the needs for window treatments based on room usage e.g. privacy, decoration, blackout, shading, etc. o Review concealment solutions o Discuss blind control and home automation system integration options • Costing proposals with full product specification • Product or fabric samples • On site consultations • Project Management of the window tailoring fulfilment, attending a final handover meeting if required Show less



Blind Technique Ltd

• United Kingdom
• Retail
• 1 - 100 Employee

• Designer

  • Oct 2018 - Nov 2019

  Manufacturers in the soft furnishing industry. Specialising in high quality bespoke Curtains, Plantation Shutters and all types of blinds including external and roof blinds for the commercial and domestic market. Manufacturers in the soft furnishing industry. Specialising in high quality bespoke Curtains, Plantation Shutters and all types of blinds including external and roof blinds for the commercial and domestic market.



Grants Blinds

• United Kingdom
• Design Services
• 1 - 100 Employee

• Sales Designer

  • Apr 2017 - Aug 2018

  • Driven the sales of high end motorised blinds, conservatory blinds, curtain systems and blind concealment, for commercial and large-scale residential projects. • Responsible for pursuing leads from a database. Also responsible for lead generation, through networking events and developing links with complimentary businesses e.g. architectural glass manufacturers, garden room designers • Gained understanding of the technical specifications of the product ranges, to communicate the options to the customer, ensuring that their needs were met. • Surveyed commercial and residential projects liaising with production and installation teams to deliver the clients requirements. • Trouble shooting complex projects where my experience with a range of curtain systems and installation enabled me to identify solutions to the satisfaction of the customer. • Overhauled the curtains and roman blinds side of the business. This involved sourcing new suppliers, establishing pricing structures and implementing new processes from initial contact through to installation. • Worked with architects and interior designers, to address the challenges of the modern design of floor to ceiling glass. Enabling them to incorporate blinds and curtains, into stunning projects, without compromising design. • Experienced in working with clients at all stages of a project, e.g. off plan, on site prior to build completion or retro-fitting on completion of construction. • Comfortable liaising with architects, interior designers, suppliers, fitters, contractors and end users. • Worked both remotely and as part of a sales team, working together on large scale projects and to identify potential opportunities to improve sales performance and service. Show less



Freelance Sales and Installer

• London, United Kingdom

• Freelance Sales and Installer

  • Jan 2014 - Apr 2017

  • Identified and developed sales leads within London, Hertfordshire, Bedfordshire and Berkshire areas - primarily retail customers. • Carried out sales appointments and surveys to ensure accurate measuring. • Liaised with a range of suppliers to source the required window treatments and managed any quality control issues, ensuring that the customer received a high-quality product. • Installed the products to meet customers’ needs. • Experienced in fitting all types of soft furnishings/window treatments e.g. hanging and dressing curtains, fitting plantation shutters and window blinds. • Responsible for assembly and cutting of blinds, curtain pelmets etc. • Managed own workload, liaising with customers, suppliers etc Show less



Elizabeth Lee

• Berkhamsted

• Partner

  • Jan 2008 - Dec 2014

  • Established a successful soft furnishing high street retail business with my partner, developing my business skills and understanding of the importance of excellent customer service • Created a customer focused business strategy, prioritising excellent customer service, resulting in strong customer loyalty and high levels of recommendations. • Developed a large database of clients across London, Hertfordshire, Bedfordshire and Buckinghamshire including Local Authorities, Charitable Organisations, New build developers, Restaurants and residential customers. • Drove sales and marketing resulting in the business achieving double digit yearly growth. • Developed a strong reputation with a range of suppliers for curtains, blinds, shutters and awnings. • Carried out installation surveys to ensure accurate measuring. • Installed all types of soft furnishing and window treatments. • Liaised with customers and suppliers to ensure that customer needs were met, resulting in the business having an excellent reputation for superb quality and customer service. Show less