Experience

1/ST Technology - Xpressbet and AmTote International

• Gambling Facilities and Casinos
• 1 - 100 Employee

• Customer Service Representative

  • May 2019 - Present

  • Provide first rate customer service for Advanced Deposit Wagering company • Effectively resolve customer concerns related to funding, wagering, technical support and overall product quality. • Work independently to provide horse racing data, policy and customer satisfaction to a broad customer base • Provide first rate customer service for Advanced Deposit Wagering company • Effectively resolve customer concerns related to funding, wagering, technical support and overall product quality. • Work independently to provide horse racing data, policy and customer satisfaction to a broad customer base



Blueprints

• Washington, PA

• Caseworker, Building Futures

  • May 2016 - Jan 2022

  • Assist individuals and families in breaking barriers to self-sufficiency through Building Futures programs • Develop partnerships with local employers to link program participants with work and internship opportunities • Provide supported employment services for high school students and adults with disabilities • Coordinate supports and barrier elimination for individuals in Opioid Use Recovery • Career Coach participants through resume development, job preparation and pursuing career pathways Show less



ARC HUMAN SERVICES, INC.

• United States
• Individual and Family Services
• 1 - 100 Employee

• Residential Program Worker

  • Aug 2014 - Jun 2018

  • Provided therapeutic support to individuals with intellectual disabilities in a group home setting • Engaged individuals in activities that fostered independence in home and community settings • Empowered individuals through teaching independent living skills • Provided therapeutic support to individuals with intellectual disabilities in a group home setting • Engaged individuals in activities that fostered independence in home and community settings • Empowered individuals through teaching independent living skills



Greater Newark Conservancy

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Community Greening Coordinator

  • Oct 2007 - Apr 2012

  • Oversaw all components of our Community Greening Program including youth job training and community gardening. • Successfully organized community members, organizations, and staff in the development of community greening projects. • Coordinated annual Youth Leadership Program, including educational activities, field trips and program development. • Developed Plot It Fresh, an urban farming initiative designed to educate youth on urban farming techniques. • Organized residents and community groups in the planning and implementation of over 30 new community gardens. • Oversaw marketing, planning, budget and execution of Greater Newark Conservancy’s Annual City Gardens Contest. Show less