Sales Associate

• Apr 2022 - Present

Parts / Customer Relations Coordinator

• Sep 2015 - Apr 2022

Evaluate products, processing requisitions, ordering, re-stocking, and shipping / receiving. Develop customer bills, process customer payments and vendor invoices, and communicate / update customers on current job status or delays. Play a key role in managing customers’ expectations, estimates, and requests for information or services. Utilize cross-functional communication skills to engage with staff; deliver customer requests, and ensure information is relayed to technicians.Key Initiative:• Recognized by senior management for consistently improving / streamlining workflow processes, monitoring daily productivity, and overseeing financial status.

Account Executive

• Jan 2015 - Sep 2015

Built and nurtured relationships with established accounts and secured new retailers through in-person meetings / presentation. Successfully planned, organized, and executed daily sales visits, strategies, and territory plans. Key Initiatives:• Utilized a consultative approach to negotiate and prepare sales contracts for new and existing customers.• Executed weekly / monthly goals and tracked and reported lead development and sales activities daily. Built and nurtured relationships with established accounts and secured new retailers through in-person meetings / presentation. Successfully planned, organized, and executed daily sales visits, strategies, and territory plans. Key Initiatives:• Utilized a consultative approach to negotiate and prepare sales contracts for new and existing customers.• Executed weekly / monthly goals and tracked and reported lead development and sales activities daily.

Project Manager, Operations, Maintenance

• Apr 2012 - Jun 2014

Led day-to-day maintenance of five buildings on campus and construction projectsKey Initiatives:• Managed, facilitated, and oversaw vendor bid process for large maintenance projects and spearheaded / executed a detailed maintenance and cleaning schedule for school.• Commended for instituting a new paper dispensing system in school and church, which resulted in 30% yearly savings.• Developed and designed a new gymnasium floor design and negotiated a yearly maintenance contract. Led day-to-day maintenance of five buildings on campus and construction projectsKey Initiatives:• Managed, facilitated, and oversaw vendor bid process for large maintenance projects and spearheaded / executed a detailed maintenance and cleaning schedule for school.• Commended for instituting a new paper dispensing system in school and church, which resulted in 30% yearly savings.• Developed and designed a new gymnasium floor design and negotiated a yearly maintenance contract.

Sales/Applications Representative

• Dec 1999 - Oct 2009

Oversaw North American, Canadian, and Caribbean territories. Created product handouts for external vendor products. Composed and presented technical product demonstrations. Drove new business by cold calling, writing campaigns, and communicating with existing customers. Key Initiatives:• Served as the first person to sell a complete enterprise-wide system to The Norfolk Daily News newspaper. • Facilitated and lead two successful overseas site visits for potential clients. Oversaw North American, Canadian, and Caribbean territories. Created product handouts for external vendor products. Composed and presented technical product demonstrations. Drove new business by cold calling, writing campaigns, and communicating with existing customers. Key Initiatives:• Served as the first person to sell a complete enterprise-wide system to The Norfolk Daily News newspaper. • Facilitated and lead two successful overseas site visits for potential clients.