Lee Rascoe
Quality Assurance Specialist Lead at Breathe Easy Insurance Solutions- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Stephen Kadwell
I worked with Lee Rascoe for nearly 6 years. During that time he was one of the managers to whom I reported and who ensured the efficiency and efficacy of our stage at Universal Studios Orlando Resort. Lee is a tremendous asset to any work environment. He is an incredible manager who is able to juggle and prioritize many and varied priority projects while engaging, listening, and being responsive to his staff and target audience. He is organized and resourceful and his work ethic is second to none. Furthermore Lee is approachable and personable making him an outstanding and effective communicator. I can attest to all of this through my personal experience with Lee. It was also evident countless times when he was pulled to other projects and assigned additional duties because he was so effective at his job. He often wore more than one hat at Universal and thrived in what could be a very stressful work environment taking care of those who worked under him while meeting and exceeding the expectations of both management and worker. I can think of no challenge that Lee would not savor to undertake and would happily work with him or for him any time. If you're reading this you should hire him, I highly recommend him.
LinkedIn User
Lee was always very professional, organized and a great leader. He had excellent customer service and problem solving skills.
Stephen Kadwell
I worked with Lee Rascoe for nearly 6 years. During that time he was one of the managers to whom I reported and who ensured the efficiency and efficacy of our stage at Universal Studios Orlando Resort. Lee is a tremendous asset to any work environment. He is an incredible manager who is able to juggle and prioritize many and varied priority projects while engaging, listening, and being responsive to his staff and target audience. He is organized and resourceful and his work ethic is second to none. Furthermore Lee is approachable and personable making him an outstanding and effective communicator. I can attest to all of this through my personal experience with Lee. It was also evident countless times when he was pulled to other projects and assigned additional duties because he was so effective at his job. He often wore more than one hat at Universal and thrived in what could be a very stressful work environment taking care of those who worked under him while meeting and exceeding the expectations of both management and worker. I can think of no challenge that Lee would not savor to undertake and would happily work with him or for him any time. If you're reading this you should hire him, I highly recommend him.
LinkedIn User
Lee was always very professional, organized and a great leader. He had excellent customer service and problem solving skills.
Stephen Kadwell
I worked with Lee Rascoe for nearly 6 years. During that time he was one of the managers to whom I reported and who ensured the efficiency and efficacy of our stage at Universal Studios Orlando Resort. Lee is a tremendous asset to any work environment. He is an incredible manager who is able to juggle and prioritize many and varied priority projects while engaging, listening, and being responsive to his staff and target audience. He is organized and resourceful and his work ethic is second to none. Furthermore Lee is approachable and personable making him an outstanding and effective communicator. I can attest to all of this through my personal experience with Lee. It was also evident countless times when he was pulled to other projects and assigned additional duties because he was so effective at his job. He often wore more than one hat at Universal and thrived in what could be a very stressful work environment taking care of those who worked under him while meeting and exceeding the expectations of both management and worker. I can think of no challenge that Lee would not savor to undertake and would happily work with him or for him any time. If you're reading this you should hire him, I highly recommend him.
LinkedIn User
Lee was always very professional, organized and a great leader. He had excellent customer service and problem solving skills.
Stephen Kadwell
I worked with Lee Rascoe for nearly 6 years. During that time he was one of the managers to whom I reported and who ensured the efficiency and efficacy of our stage at Universal Studios Orlando Resort. Lee is a tremendous asset to any work environment. He is an incredible manager who is able to juggle and prioritize many and varied priority projects while engaging, listening, and being responsive to his staff and target audience. He is organized and resourceful and his work ethic is second to none. Furthermore Lee is approachable and personable making him an outstanding and effective communicator. I can attest to all of this through my personal experience with Lee. It was also evident countless times when he was pulled to other projects and assigned additional duties because he was so effective at his job. He often wore more than one hat at Universal and thrived in what could be a very stressful work environment taking care of those who worked under him while meeting and exceeding the expectations of both management and worker. I can think of no challenge that Lee would not savor to undertake and would happily work with him or for him any time. If you're reading this you should hire him, I highly recommend him.
LinkedIn User
Lee was always very professional, organized and a great leader. He had excellent customer service and problem solving skills.
Credentials
-
Health Licensed agent
South CarolinaDepartment of InsuranceDec, 2019- Nov, 2024 -
Life licensed agent
South Carolina Department of InsuranceDec, 2019- Nov, 2024 -
Property and Casuality Insurance License
Washington State Office of the Insurance CommissionerSep, 2016- Nov, 2024 -
Order Picker Driver
-
Experience
-
Breathe Easy Insurance Solutions
-
United States
-
Insurance
-
1 - 100 Employee
-
Quality Assurance Specialist Lead
-
Jul 2022 - Present
-
-
Quality Assurance Analyst
-
Mar 2020 - Present
-
-
-
Trupanion
-
United States
-
Insurance
-
700 & Above Employee
-
Insurance Sales Agent
-
Jul 2016 - Aug 2019
-Inbound sales call, generating 100-150 sales a month - Taking upwards 30 calls a day, consistent average 64% sales conversion rate for calls taken during the month -Customized sales techniques to successfully sell and upsell medical insurance -Increase business by cold-calling and reply to email inquiries. - A top performer on the team with 67% same-day conversion rate - Proficient with CRM, Shortell, In Contact, and Workforce operating systems - Answer any questions regarding the policy or the claims process to new and existing customers - Reach and exceed sales targets by the deadline - Ability to build rapport with a customer throughout the customer journey -Sell policy to new customers - Achieve sales goals for leads and referrals -Ensure a positive customer experience throughout the entire call -Confident self-starter, maintain a positive attitude for an excellent customer experience -Met and exceeded sales goals every month for the last three years Property and Causality licensed insurance agent, home state Washington, licensed in all other 49 states
-
-
-
The Home Depot
-
United States
-
Retail
-
700 & Above Employee
-
Department Supervisor
-
Oct 2014 - Jul 2016
• Train, coach, and develop sales associates to ensure excellent customer service.• Strong product knowledge and provide valuable input into merchandising decisions.• Create and implement procedures to improve efficiency-Increased sales by 64% in my first year and 42% in my second- Lead team to have the most sales for the region multiple quarters. -Strong product knowledge and driven to lead and develop others. - Dept Head of Appliance Sales 10/14 - 3/16 - Dept Head of Flooring & Walls 3/16- 7/16
-
-
Appliance Sales Specialist
-
Oct 2013 - Oct 2014
• #1 District leader in sales (6+ months) and recipient of the District Manager Customer Service Award.• Trainer and coach of all new Appliance Sales SpecialistOpening/closing duties, re-stocking products, and organizing/cleaning of the showroomPositive track record and increasing sales growth while providing fast, friendly, and knowledgable service. Certified in driving the Order picker reach truck
-
-
-
Universal Orlando Resort
-
Entertainment Providers
-
700 & Above Employee
-
Entertainment Coordinator /Assistant Stage Manager
-
Feb 2006 - Nov 2013
Assistant Stage Manager Shows: [Beetlejuice Grave Yard Review, Poseidon's Fury, Disaster!]• Accountable for assuring that all scheduling, payroll, daily flash, overtime summary and other budgetary functions for the assigned venue is complete.• Effectively communicating necessary information pertaining to the operation of the venue• Accountable to administer all company policies & procedures as well as handle all employee relations issues pertaining to the assigned venue• Complete ownership of assigned area, complete knowledge of the area, tech and talent and be able to address cast concerns and properly disseminate tech information to the appropriate technical teams• Quick forward thinking in high-stress scenarios, involving tough decision-making, resulting in exemplary guest and staff experience. Concerts: Pitbull, Mannheim Steamroller• Supervising the development of the concert as well as contacting venders and coordinating the delivery and pick up of supplies.• Partnering with Security and Operations to ensure guest and talent safety• Organizing transport for talent to and from the concert venue as well as making sure the talent has everything requested on the rider sheets.Creating, printing, and posting all signage needed for backstage areas.Status Coordinator:[ Poseidon's Fury, The Eighth Voyage of Sinbad , Disaster!A Day in the Park with Barney, Animal Actors Show, Universal Studios Atmosphere,Wizarding World of Harry Potter, Universal's Horror Make-up show] • Checking in cast and crew, handling all staffing issues resulting from team member’s calling out. First point of contact for team members and interdepartmental partners when show critical decisions are made. 100% commitment to team-building and positive leadership.• Observe shows to ensure highest standards of show quality, guest satisfaction, and safety are achieved• Documenting team member recognition/performance improvement observations, venue supply inventory maintenance/ ordering
-
-
Entertainer / Actor/ Trainer
-
Feb 2000 - Feb 2006
Providing World-Class Entertainment Cross-Trained in Multiple Entertainment Roles for the street & stage Skill-set includes: scripting, memorization, choreography, physical comedy, stilt-walking Trainer in Entertainment for Animated & Atmosphere Roles Trainer for Day 2 Orientation
-
-
-
Walt Disney World
-
United States
-
Entertainment Providers
-
700 & Above Employee
-
Entertainer
-
Sep 1999 - Sep 2001
-Providing world-class entertainment -Strong Guest Interaction Skills , High-Volume -Cross-trained in multiple performance opportunities -High-Energy , emphasize on providing a great experience for guests -Skills : Physical comedy , animation , physical characterization , improvisation , choreography -30+ Star Card Awards ( Excellent Customer Service / Recognized Performer / Performance Reward) -Certificate of Achievement for organizing Walt Disney World Entertainmemt (Animated /Character Department ) Christmas Party
-
-
Education
-
1998 - 1999
Orange Park High School
Community
