Lee Moore-Williams

Key Account Manager at Scott Parnell
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Location
Clacton-on-Sea, England, United Kingdom, UK

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Experience

    • United Kingdom
    • Wholesale Building Materials
    • 1 - 100 Employee
    • Key Account Manager
      • Jan 2019 - Present

      Witham, Essex, United Kingdom Develop trust relationships with a portfolio of clients to ensure they do not turn to competition Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Resolve any issues… Show more Develop trust relationships with a portfolio of clients to ensure they do not turn to competition Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Resolve any issues and problems faced by customers and deal with complaints to maintain trust Play an integral part in generating new sales that will turn into long-lasting relationships Show less

    • Key Account Manager
      • Jun 2011 - Sep 2018

      Essex i'm responsible for the management of sales, and relationship with particular customers. I manage the relationship with the client of there account. the purpose of being assigned particular clients is to crete long term relationships with the portfolio of assigned clients. to understand the customer's demands,plan how to meet these demands and generate sales for the company as a result. responsibilities 1. generate sales for a portfolio of accounts and reach the company's sales… Show more i'm responsible for the management of sales, and relationship with particular customers. I manage the relationship with the client of there account. the purpose of being assigned particular clients is to crete long term relationships with the portfolio of assigned clients. to understand the customer's demands,plan how to meet these demands and generate sales for the company as a result. responsibilities 1. generate sales for a portfolio of accounts and reach the company's sales targets 2. identify new sales opportunities within exsisting accounts to remain a client-account manager relationship by up-selling and corss-selling. 3. interact and coordinate with the sales team and other staff members in other business departments working on the same account. My Sales Figures 2011 - 3.1m - 100 customers 2012 - 5.8m - 100 customers 2013 - 7.7m - 100 customers 2014 - 8.6m - 100 customers 2014/15 regional account manager of the year. 2014/15 national account manager of the year. 2015 -12.8m -84 customers 2016 - 15.93m - 81 customers 2017 - 14.2m - 32 customers Show less

    • United Kingdom
    • Wholesale Building Materials
    • 700 & Above Employee
    • Branch Supervisor
      • Jul 2010 - Mar 2011

      clacton on sea internal and external sales, managing accounts and visiting customers to build rapport. duties include customer service,arranging deliveries,achieving and going beyond expected targets. stock taking/control and replenishment of products. developing relationships between travis and other suppliers in the same industry.

    • Senior Sales Manager
      • Jun 2009 - Jul 2010

      clacton on sea

    • United Kingdom
    • Business Consulting and Services
    • acting branch manager/assistant manager of build centre
      • Sep 2003 - Jan 2009

      horsham and Ipswich, United Kingdom taking charge of all aspects of the daily running of the trade counter area as well as ordering and housekeeping of all stock within the counter and warehouse areas. the ability to deal with change and adapt accordingly to increase the company's growth. to be punctual,flexible and reliable.to have excellent communication skills as well as a good understanding and experince of the building trade. to be responsible and be aware of current working conditions including staffing problems and issues.… Show more taking charge of all aspects of the daily running of the trade counter area as well as ordering and housekeeping of all stock within the counter and warehouse areas. the ability to deal with change and adapt accordingly to increase the company's growth. to be punctual,flexible and reliable.to have excellent communication skills as well as a good understanding and experince of the building trade. to be responsible and be aware of current working conditions including staffing problems and issues. to be confident to deal with any type of compliants that may arise in a professional and conclusive manner. from september 2005 i become assistant manager of the southwater branch. my duties were opening up the branch, cashing up and banking money,stock control,pricing and merchandising products and general managerial duties. in august 2006 i transferred to the ipswich branch which was a larger branch and considerably busier. i was given the opportunity to train the current manager of the branch as my skills and experince was regarded very highly within the ipswich branch which helped the company run more smoothly and to its highest potential. from february 2007 i become depot manager. this entitled me to show my current skills under a different area of the business. my duties included producing weekly and monthly reports on the growth of the business,exploring avenues to increse producitvity and income, meeting new and exsisting customers to develop and continue current rapport and increase thier account portfolio and taking full ownership of stock take from start to finish. due to current financial climate throughout the country,the company annonced the closure of 200 branchesnationwide in december 2008 and ipswich was one of those. Show less

    • United Kingdom
    • Wholesale Building Materials
    • 1 - 100 Employee
    • lorry loader/sales advisor
      • Feb 2000 - Aug 2003

      Chelmsford, United Kingdom loading unloading of internal and external customer vehicles.processing of orders,refunds for cash and account customer. customer service which included telesales. route mapping and delivery of customer's orders and returns

    • United Kingdom
    • Construction
    • 1 - 100 Employee
    • SALES/YARD FOREMAN
      • Jan 1993 - Dec 1999

      DANBURY/WITHAM ESSEX i joined the company as a van driver progressing to a lorry driver within a short period of time. i was given the opportunity to work within the sales department as a sales assistant and was given the appropriate training to become the sales manager on an advanced management programme. after progessing very quickly within various areas of the company, i decided to develop my current skills on the manual side of the frim as a yard assistant and within a year i was promoted to yard foreman

Education

  • alec hunter high school
    1983 - 1987
  • SMITHFIELD MARKET
    COMPUTER STUDIES,MEAT SCIENCE,CALCULATIONS,DOCUMENTATION,COMMUNICATION SKILLS, CITY/GUILD PASSES
    1987 - 1989
  • alec hunter high school
    GCSE MATHS,ENGLISH,GEOGRAPHY,HISTORY
    1982 - 1987

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