Experience

Ensero Solutions

• United States
• Environmental Services
• 1 - 100 Employee

• Finance Administrator II

  • Aug 2020 - Present

  Responsible for accurately producing and submitting client invoices in accordance with the contract terms while meeting corporate deadlines. Responsible for accurately producing and submitting client invoices in accordance with the contract terms while meeting corporate deadlines.



Korn Ferry

• United States
• Business Consulting and Services
• 700 & Above Employee

• Billing Specialist Lead

  • Jan 2016 - May 2020

  Generated and delivered customer invoices with required documentation. Verified discrepancies to resolve client billing issues. Prepared expense reporting, journal entries, and associated GL account reconciliations. Assisted manager by providing training, support, coaching, and guidance to team members. Supported the company's billing system migration into NetSuite: data validation, testing, workflow mapping, training. Generated and delivered customer invoices with required documentation. Verified discrepancies to resolve client billing issues. Prepared expense reporting, journal entries, and associated GL account reconciliations. Assisted manager by providing training, support, coaching, and guidance to team members. Supported the company's billing system migration into NetSuite: data validation, testing, workflow mapping, training.



PGi

• United States
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Billing Analyst 3

  • Sep 2010 - Dec 2015

  Responsible for managing daily billing processes: loading data, pre-billing, bill-checking, and billing. Oversaw weekly manual billing and upcharges. In charge of monthly invoice distribution via print/post, FTP upload, email, and CD. Provided customer support through the generation of standard as well as custom billing reports on both a recurring and per-request basis. Responsible for managing daily billing processes: loading data, pre-billing, bill-checking, and billing. Oversaw weekly manual billing and upcharges. In charge of monthly invoice distribution via print/post, FTP upload, email, and CD. Provided customer support through the generation of standard as well as custom billing reports on both a recurring and per-request basis.



Knowledge Universe

• United States
• 1 - 100 Employee

• Billing & Customer Service Specialist

  • Jan 2007 - Sep 2010

  Provided billing, accounts receivable, bank reconciliation, and customer support to Area & Regional Managers. Oversaw 3,500 student enrollments for the New England region. Recognized by management as a top performer. Provided billing, accounts receivable, bank reconciliation, and customer support to Area & Regional Managers. Oversaw 3,500 student enrollments for the New England region. Recognized by management as a top performer.