Systems Administrator

• Mar 2013 - Present

IT Site Operations Manager/Project Manager

• Jan 2007 - Nov 2012

Oversaw all IT services for the Mid-Atlantic region consisting of 21 facilities and over 3000 employees. Directly interface with senior management to evaluate requirements and work with various infrastructure towers and the Project Management Office to ensure proper solutions are developed to meet these requirements. Track all IT services provided to ensure predetermined service level objectives are met. Monitor the performance of all IT systems and provide recommendations on improvements and upgrades. Directly managed a staff of 16 full time and 2 contractor technicians providing day-to-day support to these facilities. Key Achievements: • Oversaw the migration from separate independent IT services to centrally managed IT services resulting in significant cost reductions and consistent service across all sites. • Assisted in the development and implementation of an ITIL based IT service model. • Team consistently met or exceeded all Service Level Objectives receiving high customer satisfaction ratings. • Implemented a server consolidation project for our sites to reduce the overall server count at the sites and centralizing servers to regionalized datacenters resulting in considerable savings in hardware and maintenance costs as well as providing a higher level of reliability and security. Show less

IT Manager/Information Systems Administrator

• Apr 2002 - Jan 2007

Managed all IT services for the ITS Branch of BAE Systems primarily located in Southern Maryland. Directly interfaced with VP and Director level management to advice on IT sourcing, strategy and systems. Redesigned the campus network connecting seven local and two remote buildings to provide higher bandwidth and greater security. Designed and installed a customer network within our facilities providing guests and customers with reliable Internet access while maintaining separation and security of corporate data and assets. Developed a project network connecting our users and other contractors on customer facilities with Internet access and allowed access to financial and project management systems.Key Achievements:• Implemented a new Battery Backup System in the Data Center• Designed and implemented a new network infrastructure• Designed and implemented a customer and visitor network Show less

IT Manager/Information Systems Administrator

• Nov 1996 - Apr 2002

Provided IT Management and Systems Administration for a DoD Project Network located on a government facility. Engineered a campus area network connecting seven buildings across a fiber network to the primary datacenter. Evaluated and installed all LAN and WAN equipment as well as state of the art servers and data storage. Implemented all security devices including firewall, network intrusion devices, monitoring devices in accordance with DoD standards. Designed and installed a classified network spanning several buildings on the base utilizing encryption devices and other security measures exceeding all DOD and DISA security requirements. Interfaced daily with the government customers to determine their needs and developed solutions to meet those needs.Key Achievements:• Designed and implemented a state of the art network infrastructure under budget and ahead of schedule.• Designed and implemented a highly secure classified network exceeding all DoD and DISA requirements.• Upgraded outdated Novell Netware network to Windows Active Directory network• Upgraded all servers providing increased data storage, more reliable and redundant systems and higher security. Show less

Vice President

• 1993 - 1996

Provided sales and service to individuals and small to medium businesses in the local area. Took a personal IT side business, LKH Computer Services, and worked with a partner to incorporate and eventually open a storefront business. Met with customers to evaluate requirements and provide solutions to solve complex IT requirements. Designed servers and networks that were cost effective while meeting the customer’s immediate and future needs. Working with a business partner built a profitable business with a highly satisfied customer base. Managed all aspects of building a small business including obtaining licenses, financing and vendor relationships. Show less

System and Network Administrator

• 1991 - 1995

Electronic Technician First Class

• May 1988 - Jun 1991

Electronic Technician First Class

• Jun 1980 - May 1988