Experience

Bank Design & Equipment, Inc.

• United States
• Banking
• 1 - 100 Employee

• Marketing Specialist

  • Apr 2022 - Present



America's First Choice Home Club

• Insurance
• 1 - 100 Employee

• Sales & Account Manager

  • Feb 2021 - Nov 2021

  America’s 1st Choice Home Club was founded by a group of service-oriented people with experience in the field of home protection plans. Our company was created to provide affordable, extended home protection plans so that homeowners never have to receive the bad news of an unexpected and costly repair bill. With home repair costs going higher every day and family budgets being stretched further and further, the last thing any family needs is a $3000 home repair bill, and no way to know if tomorrow will bring another surprise. Highlighted parts: 🖋️ Interacted with clients through calls or face to face when requested, ensuring they are satisfied and all issues are resolved efficiently. 🖋️ Trained and managed new employees with our products and created training documents for new employees, helping progress the company recruitment process and increase sales. 🖋️ Maintained and submitted sales administration reports on time; consistently exceeded sales quotas, part margins, and controllable expense objectives. 🖋️ Developed, updated, and shared best practices with all levels internally & externally. 🖋️ Managed and built solid relationships with more than 250 customers. Show less



Academy Sports + Outdoors

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Aug 2019 - Mar 2020

  Academy is one of the leading full-line sporting goods and outdoor recreation retailers in the United States. Originally founded in 1938 as a family business in Texas, Academy has grown to 259 stores across 16 contiguous states, primarily in the southern United States. Academy's mission is to provide "Fun for All" and Academy fulfills this mission with a localized merchandising strategy and value proposition that strongly connects with a broad range of consumers. Highlighted parts: 🖋️ Provided superior customer service to ensure satisfaction; maintained an excellent reputation of products and service. 🖋️ Provided product knowledge to customers through the features, values, and benefits of each product. 🖋️ Operated cashier stand to help customers efficiently and processed coupons and reward cards to benefit customers when appropriate. 🖋️ Maintained and ran the store in the manager's absence; handled sales reports and met the monthly quota. 🖋️ Maintained a safe & clean working environment by complying with procedures, rules, and regulations. Show less



Chili's

• United States
• Restaurants
• 700 & Above Employee

• Food Server

  • Sep 2015 - Jul 2017

  Chili's opened as a fun Dallas burger joint with a loyalty to happy hour and blue jeans. We prided ourselves on our humble beginnings, following a devotion to great food, warm hospitality, and community spirit. Today, with restaurants all over the world, we continue to cook up the best in casual fare, offering the same genuine service we did way back when. And, just as in 1975, we're committed to giving back to the communities that have helped us grow. Highlighted parts: 🖋️ Presented menus, suggested dishes, assisted in drink selection, informed customers about food preparation details. Communicated specific customer needs to the cooks; handled the table bookings, directed customers to their tables. 🖋️ Provided excellent customer service to an average of 50 guests per night; ensured that all of my customers were well taken care of. 🖋️ Worked in coordination with other departments to ensure the kitchen ran smoothly, behind the scenes. 🖋️ Performed general administrative, basic cleaning, and opening & closing the establishment or as needed or directed by supervisor. Show less