Experience

Focus Group (UK)

• United Kingdom
• Retail Office Equipment

• Energy Account Manager

  • Mar 2019 - Present

  Energy Account Manager

• Business Development Executive

  • Jan 2019 - Feb 2019



Santander UK

• United Kingdom
• Banking
• 700 & Above Employee

• Personal Banker

  • Aug 2015 - Dec 2018

  Personal banking, customer/client based. Interacting face to face and over the phone. Non advised account opening process; examples such as current accounts, credit cards, savings, loans and so on. Referring to our specialists for them to take on, whilst maintaining a high customer service at all times to maintain loyalty and to make sure the customer has a good journey. The job consists of us having excellent diary management and also updating customers notes and applying data through our systems. Show less



Domestic & General

• United Kingdom
• Financial Services
• 700 & Above Employee

• Sales Executive

  • Oct 2012 - Aug 2015

  Inbound phone based Insurance /warranty sales role. Involving targets and commission structured, Building engagement with customers and exceeding customer service. I also helped train and support a lot of the new staff who were upcoming and guiding them through there probational period. Inbound phone based Insurance /warranty sales role. Involving targets and commission structured, Building engagement with customers and exceeding customer service. I also helped train and support a lot of the new staff who were upcoming and guiding them through there probational period.



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• Counter Assistant

  • Jul 2012 - Nov 2012

  Working part time (mostly weekend) on the counters learning all different types of health and safety and misuse within the company. Was working mostly in hot food and deli sections, was mainly in this role whilst I was finishing college to get some money wasn't really a role what I wanted to continue that's when i stopped and wanted a full time job and go into insurance/warranty work. Working part time (mostly weekend) on the counters learning all different types of health and safety and misuse within the company. Was working mostly in hot food and deli sections, was mainly in this role whilst I was finishing college to get some money wasn't really a role what I wanted to continue that's when i stopped and wanted a full time job and go into insurance/warranty work.



TK Maxx

• Retail
• 700 & Above Employee

• Sales Associate

  • Sep 2011 - Feb 2012

  I was a sales associate whilst they were building a new store locally and was only meant to be there for the build up of Christmas. Was mainly here for experience and to run alongside college, I would say I become more punctual and hardworking from this job as it wasn't a easy role it involved was a lot of till work, customer facing, stock rooms and fitting rooms maintains a polished customer service. I was a sales associate whilst they were building a new store locally and was only meant to be there for the build up of Christmas. Was mainly here for experience and to run alongside college, I would say I become more punctual and hardworking from this job as it wasn't a easy role it involved was a lot of till work, customer facing, stock rooms and fitting rooms maintains a polished customer service.