Christina Ledoux

Insider Member at Chief of Staff Network
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Contact Information
us****@****om
(386) 825-5501

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Credentials

  • ATF Citizens' Academy
    U.S. Department of Justice
    Oct, 2022
    - Nov, 2024
  • Cal/OSHA Standards for General Industry
    University of California San Diego
    Aug, 2019
    - Nov, 2024
  • Wicklander-Zulawski Interview & Interrogation Certification
    Wicklander-Zulawski & Associates
    Jan, 2015
    - Nov, 2024

Experience

    • United States
    • Professional Organizations
    • 1 - 100 Employee
    • Insider Member
      • Sep 2022 - Present

    • United States
    • Computer and Network Security
    • 700 & Above Employee
    • Director of Global Programs: Global Places and Security
      • Nov 2021 - Present

      •Work with senior leadership to translate company culture, values, and strategies into practical applications for safety and security. •Operate in a Chief of Staff capacity whereby I drive the Strategy and Planning of the Global Places and Security organization and work with key stakeholders to facilitate forward movement in their objectives. •Lead the budget planning and oversight of the Global Places and Security organization. •Partner with key leaders across the enterprise to assist… Show more •Work with senior leadership to translate company culture, values, and strategies into practical applications for safety and security. •Operate in a Chief of Staff capacity whereby I drive the Strategy and Planning of the Global Places and Security organization and work with key stakeholders to facilitate forward movement in their objectives. •Lead the budget planning and oversight of the Global Places and Security organization. •Partner with key leaders across the enterprise to assist the organization in achieving their objectives through goal design, collaborative project support, and critical connection with stakeholders. •Use data, metrics, and qualitative feedback to make sound strategic, risk-based decisions to demonstrate ROI. •Oversee the Strategy and Planning of the organization, and several programs including: Vendor Operations Optimization, Global Access Control, Investigations and Asset Protection, Projects, and Global Environmental, Health, and Safety.

    • Senior Manager, Global Safety & Security Programs
      • Apr 2019 - Nov 2021

      •Drive the Strategy and Planning of the Global Safety and Security organization and work with key stakeholders to move them forward in their objectives. •Build a world-class Event Security, Asset Protection, Health & Safety, Access Control, and Physical Security Investigations programs from inception to maturity. •Work closely with the Safety and Security Ops, GSOC, Technical Security, Intel, and Programs team to prioritize program development and drive alignment across all… Show more •Drive the Strategy and Planning of the Global Safety and Security organization and work with key stakeholders to move them forward in their objectives. •Build a world-class Event Security, Asset Protection, Health & Safety, Access Control, and Physical Security Investigations programs from inception to maturity. •Work closely with the Safety and Security Ops, GSOC, Technical Security, Intel, and Programs team to prioritize program development and drive alignment across all organizational stakeholders. •Led the company through COVID-19 response with key cross-functional stakeholders across Legal, Privacy, Human Resources, Facilities, IT, and internally within the Security organization, to stand up technical solutions, PPE readiness globally, and safety non-compliance response.

    • United States
    • Internet Marketplace Platforms
    • 700 & Above Employee
    • Global Asset Protection Manager
      • Oct 2017 - Apr 2019

      •Oversee security for all of Uber’s assets around the globe, including advanced technologies. Partner with key stakeholders across the enterprise to catalog Uber's highest profile assets, including the Advanced Technologies Group, Accounting, Finance, Legal, and Security Operations. Develop reporting metrics to provide greater insight into risk to the company portfolio and to be within SOX compliance for IPO. •Assist with investigations of internal and external theft and conduct interviews… Show more •Oversee security for all of Uber’s assets around the globe, including advanced technologies. Partner with key stakeholders across the enterprise to catalog Uber's highest profile assets, including the Advanced Technologies Group, Accounting, Finance, Legal, and Security Operations. Develop reporting metrics to provide greater insight into risk to the company portfolio and to be within SOX compliance for IPO. •Assist with investigations of internal and external theft and conduct interviews when appropriate. •Educate key stakeholders on security principles and implementation. •Build an asset protection awareness program and the industry's first asset recovery program and develop associated policies and procedures to mitigate company loss. •Research the full supply chain from design to distribution center deployment to identify asset vulnerability and provide asset protection recommendations to key leaders across the new mobilities organization.

    • Access Control Program Lead
      • Aug 2016 - Oct 2017

      • Led the vision and global build-out of the physical security access control program for all sites across the company. Scale access control with the growth of the company and tailor solutions to Uber’s unique use cases. •Manage global team on access control process execution and the customer service experience for all employees, contractors, and key business leaders. •Build a global logistics strategy for moving assets domestically and internationally. •Build the company's global… Show more • Led the vision and global build-out of the physical security access control program for all sites across the company. Scale access control with the growth of the company and tailor solutions to Uber’s unique use cases. •Manage global team on access control process execution and the customer service experience for all employees, contractors, and key business leaders. •Build a global logistics strategy for moving assets domestically and internationally. •Build the company's global access control procedures and policies, and educate key stakeholders on its implementation. Drive operational efficiency by leveraging data and cross-functional team engagement. •Led the Global Access Control Team on best practice process execution to deliver a 94% customer satisfaction rate and drove ticket resolution rates to 95% (6 bps improvement).

    • United States
    • Software Development
    • 700 & Above Employee
    • Global Investigator
      • Mar 2014 - Jul 2016

      •Investigate potential violations of Google's codes and policies and theft of Google assets. •Communicate investigative findings and recommendations to HR, management, and key stakeholders. •Facilitate interviews of employees to uncover full scope of policy violations and loss. •Collaborate with key business leaders to make process improvements to mitigate future loss. •Led team through the analysis of security incident data trends globally to be intelligence and risk-based to… Show more •Investigate potential violations of Google's codes and policies and theft of Google assets. •Communicate investigative findings and recommendations to HR, management, and key stakeholders. •Facilitate interviews of employees to uncover full scope of policy violations and loss. •Collaborate with key business leaders to make process improvements to mitigate future loss. •Led team through the analysis of security incident data trends globally to be intelligence and risk-based to proactively mitigate future security incidents. Show less •Investigate potential violations of Google's codes and policies and theft of Google assets. •Communicate investigative findings and recommendations to HR, management, and key stakeholders. •Facilitate interviews of employees to uncover full scope of policy violations and loss. •Collaborate with key business leaders to make process improvements to mitigate future loss. •Led team through the analysis of security incident data trends globally to be intelligence and risk-based to… Show more •Investigate potential violations of Google's codes and policies and theft of Google assets. •Communicate investigative findings and recommendations to HR, management, and key stakeholders. •Facilitate interviews of employees to uncover full scope of policy violations and loss. •Collaborate with key business leaders to make process improvements to mitigate future loss. •Led team through the analysis of security incident data trends globally to be intelligence and risk-based to proactively mitigate future security incidents. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Graduate Student
      • Jan 2013 - Sep 2014

      Ranked #2 in 2015 by U.S. News & World Report as one of the Best Online Graduate Criminal Justice Programs, the "Master of Criminal Justice (MCJ) program is designed for those who want to enter, or advance in, the field of criminal justice, or those who seek a deeper understanding of crime and justice for application in related fields...Degree candidates will take courses in which they will analyze criminal behavior, apply principles of leadership in organizational settings, learn theories of… Show more Ranked #2 in 2015 by U.S. News & World Report as one of the Best Online Graduate Criminal Justice Programs, the "Master of Criminal Justice (MCJ) program is designed for those who want to enter, or advance in, the field of criminal justice, or those who seek a deeper understanding of crime and justice for application in related fields...Degree candidates will take courses in which they will analyze criminal behavior, apply principles of leadership in organizational settings, learn theories of social control, and gain an informed perspective of law enforcement, the judicial system, and corrections" (bu.edu, n.d.). Show less Ranked #2 in 2015 by U.S. News & World Report as one of the Best Online Graduate Criminal Justice Programs, the "Master of Criminal Justice (MCJ) program is designed for those who want to enter, or advance in, the field of criminal justice, or those who seek a deeper understanding of crime and justice for application in related fields...Degree candidates will take courses in which they will analyze criminal behavior, apply principles of leadership in organizational settings, learn theories of… Show more Ranked #2 in 2015 by U.S. News & World Report as one of the Best Online Graduate Criminal Justice Programs, the "Master of Criminal Justice (MCJ) program is designed for those who want to enter, or advance in, the field of criminal justice, or those who seek a deeper understanding of crime and justice for application in related fields...Degree candidates will take courses in which they will analyze criminal behavior, apply principles of leadership in organizational settings, learn theories of social control, and gain an informed perspective of law enforcement, the judicial system, and corrections" (bu.edu, n.d.). Show less

    • United States
    • Retail
    • 700 & Above Employee
    • CityTarget Executive Team Leader of Hardlines
      • Jul 2013 - Oct 2013

      •Drove sales floor presentation for grand opening and ensured all opening functions were completed as required by corporate policy. Collaborated with construction and executive teams to execute on specific standards and strategy on the sales floor layout for high profile grand opening.

    • Executive Team Leader - Operations
      • Mar 2012 - Jul 2013

      •Enhanced operational excellence and financial growth for team of 200+, responsible for $70M in revenue. •Managed environmental workplace safety, and pricing compliance, mitigating company liability. •Managed communication and delivery of new company rollouts, managing talent pool and enhancing leadership capabilities of all team members.

    • United States
    • Retail
    • 700 & Above Employee
    • Asset Protection Business Partner
      • Jun 2010 - Jan 2012

      •Oversaw all operations of Asset Protection division across six stores, developing strategic partnerships with local law enforcement agencies. •Supported the San Francisco North Bay region with shortage awareness and loss prevention guidance to enhance store profitability at their five stores. • Performed investigative case development and built intelligence across the organization to drive risk-based decision-making across the region. •Served as liaison between the region's… Show more •Oversaw all operations of Asset Protection division across six stores, developing strategic partnerships with local law enforcement agencies. •Supported the San Francisco North Bay region with shortage awareness and loss prevention guidance to enhance store profitability at their five stores. • Performed investigative case development and built intelligence across the organization to drive risk-based decision-making across the region. •Served as liaison between the region's Executives of Assets Protection and the Investigations Center to identify theft trends and intelligence to bring organized retail crime cases to closure.

    • Executive Team Leader-Sales and Service
      • May 2008 - May 2010

      Results-driven leader experienced in leading teams to achieving profitable bottom line sales and innovative merchandising and sales driving strategies within a $90 million store.

Education

  • Boston University
    Master's degree, Criminal Justice/Law Enforcement Administration
    2012 - 2014
  • San Francisco State University
    Bachelor of Science, Business Marketing
    2004 - 2008
  • Sacred Heart Cathedral Preparatory
    2000 - 2004

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