Experience

DeveloperTools

• Netherlands
• Software Development
• 1 - 100 Employee

• Product Specialist

  • Dec 2022 - Present



ikubINFO

• Albania
• IT Services and IT Consulting
• 100 - 200 Employee

• Business Analyst

  • Apr 2020 - Present

  Experienced business analyst in analyzing software systems in private and public sector. As a business analyst I manage the communications with clients to get their requirements and analyzing them by interviews, meetings, document analysis. Projects follow the Agile principles, and the role of BA is well defined. More detailed responsibilities are listed below: • Requirement elicitation and analysis • Managing product backlog items and prioritize them based on business objectives • Writing product backlog items and ensuring that the product backlog is clear for the development team. • Support development team during the sprint with explaining and clearly defining user stories. • Working on cross-functional teams, running agile practices, and ensuring processes are implemented and followed seamlessly. • Conducting sprint planning, daily scrum, sprint review, and retrospective. • Evaluating product progress at each iteration • Creating test cases and executing them for new functionalities • Documentation and Performing UAT (User Acceptance Testing) • Training of end users of the system, preparation of training plan. • Compilation of user manuals • System maintenance based on the SLA signed with the client • Creating visual models by using various notation: Use Cases, Activity Diagrams, Business Process Modeling Notation, Data Flow Diagram, Mockup in Microsoft Visio, Case Complete, Moqups, Figma. Show less



University of Tirana, Faculty of Economy

• Tirana, Albania

• Assistant Lecturer

  • Nov 2019 - Present

  - Knowledge Management System - Database - Knowledge Management System - Database



Softjourn

• United States
• Software Development
• 200 - 300 Employee

• Business Analyst

  • Apr 2022 - Nov 2022

  As a business analyst, I manage communications with clients to get their requests and needs for the project. Extracting and analyzing requirements through interviews, meetings, and document analysis. Management of documentation is another important part of the job where I have written the Product Definition Document for the system. Participating in technical meetings with the client and writing minutes of meeting after each meeting where the focus was to document the technical requirements of the client and help the technical team to understand the request of the client. Reading, understanding, and documentation of technical business flow schemas created by the developers. As part of the management of the work, it includes the use of different tools like Jira, Trello, Notion, Asana, and Google docs. Show less



AT Consulting

• Tirana, Albania

• Information Technology Business System Analyst

  • Apr 2018 - Apr 2020

  • Communications with the clients • Elicitation and analyzing the business requirements • Identifying options for potential solutions • Assessing technical and business suitability • Managing the team of the developers • Configuration of the project, using CRM configurations • Functional testing of the system functionalities • Presentations of the features to the clients • Working with foreign companies like Subito.it, SDF Group • Using and implementing tools/technologies that improve business processes like XML, HTML, data analysis, and creating web services to connect different systems together • Analyzing BI tools to implement in projects making them useful and effective for the clients like Kibana, Elastic Search, Superset Show less



Code in Rose

• Code in Rose

  • 2014 - Nov 2019

  Code in Rose is a project whose mission is to raise awareness of the existing gender gap in technology. We as a group plan to attain this goal by organizing conferences, workshops, teaching classes in high schools and elsewhere. In addition, a very important part of our target group is dedicated to the training of middle-aged women, whose basic knowledge in technology has become a necessity. We believe that through this idea we will create a positive impact in society by advocating the potential that girls have in every field of technology. The increase of the number of females in IT is the right step toward a new modern and advanced society. 1) Third Place at "StartUp Weekend Tirana 2014" 2) Finalist "Global Start Up Battle Women Track" 3) Top 30 best projects "Endrra ime 2015" (Albanian Prime Minister Project) Show less



Raiffeisen Bank Albania

• Albania
• Banking
• 700 & Above Employee

• IT Governance specialist

  • Nov 2017 - Apr 2018

  • management of IT department tasks • part of GDPR development team • working with systems like: Jira, Office packet • management of IT department tasks • part of GDPR development team • working with systems like: Jira, Office packet



National Agency for Cyber Security - Alcirt

• Intern

  • Mar 2017 - Jun 2017



The Center of Excellence of the Ministry of Foreign Affairs Albania

• Project Manager Internship

  • Feb 2016 - Sep 2016

  -Maintenance of Website http://www.excellence.al and http://www.coloursofalbania.com -Management of social networks Facebook, Instagram, Twitter -Event organization -Data processing -Maintenance of Website http://www.excellence.al and http://www.coloursofalbania.com -Management of social networks Facebook, Instagram, Twitter -Event organization -Data processing