Experience

UpDigital

• Advertising Services

• Manager

  • Jun 2021 - Present

  As the Lead Virtual Assistant and Admin at UpDigital, I am responsible for managing and overseeing the daily administrative operations of the company. With over 2 years of experience in the virtual assistant industry, I have honed my skills in project management, team coordination, and executive support. In my role, I work closely with the CEO to ensure that all administrative tasks are completed efficiently and effectively. I have a keen eye for detail and a passion for organization, which enables me to anticipate needs, identify opportunities for improvement, and streamline processes. My skills and expertise include: Project management and coordination Executive support and scheduling Communication and team collaboration Data management and organization Administrative tasks and process improvement Show less



Lear Corporation

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• • Feb 2008 - Jan 2019

  As an IT Global Service Desk Supervisor at Lear Corporation, I am responsible for managing and overseeing the company's global IT support services. With over 11 years of experience in the IT industry, I have honed my skills in service desk management, incident resolution, and customer service.In my role, I work closely with the IT leadership team to ensure that all IT support services are provided efficiently and effectively. I have a keen eye for detail and a passion for continuous improvement, which enables me to identify opportunities for streamlining processes and improving customer satisfaction.My skills and expertise include:Service desk management and supervisionIncident resolution and escalationITIL framework and best practicesCustomer service and communicationProcess improvement and optimization Show less

• • Jun 2004 - Feb 2008

  As an IMDS Data Analyst at Lear Corporation, I am responsible for managing and analyzing the company's IMDS data to ensure compliance with environmental regulations. With over 4 years of experience in the automotive industry, I have honed my skills in data analysis, environmental compliance, and project management.In my role, I work closely with cross-functional teams to ensure that all IMDS data is accurate and up-to-date, and that the company is meeting its environmental compliance obligations. I have a keen eye for detail and a passion for continuous improvement, which enables me to identify opportunities for streamlining processes and improving data accuracy.My skills and expertise include:IMDS data management and analysisEnvironmental compliance regulationsProject management and coordinationData visualization and reportingProcess improvement and optimization Show less