Experience

The Elewana Collection

• Kenya
• Hospitality
• 100 - 200 Employee

• General Manager

  • Sep 2021 - Present

  I am the general manager of a high-end 5-star lodge close to the Ngorongoro Crater, I am responsible for all the day to day management and operations of a lodge. With the main focus being on improving the food and beverage experience. Also, with a big focus on improving the operation structures and guidelines. I am the custodian of the company training school for potential future employees, guiding them through all the different facets of hospitality. I am responsible to make sure our large vegetable and herb gardens produce enough to supply our kitchen. We have a large staff compliment and back of house to look after Show less



Dulini

• Sabi Sand, South Africa

• Lodge Manager

  • Oct 2016 - Aug 2021

  I had the opportunity to manage two of the three Dulini lodges of which one is in the top 10 Safari Lodges in the world, both these lodges being 5 star and highly exclusive, one being a four-bedroom lodge and the other a six-bedroom lodge, with a staff compliment of 80 between the two as well as a huge BOH consisting of 2 staff villages, pilots rooms, a workshop and a massive hub section where all deliveries, food preparations, as well as dispatches from here to the 3 Dulini Lodges are orchestrated, I also deal with all procurement for the lodges and looking after the lodge owners house on the property. Dealing with everything that has to do with running a lodge, from daily operations of cleaning and maintaining the lodge, doing all the rooming and day sheets from Res Request, the checking in and out of guests, sorting out any guests and staff related issues. Dealing with injuries of guests and staff. I am also responsible for the staff village, maintenance, safety, and staff visitor’s indemnities. Show less



andBeyond Travel

• South Africa
• Leisure, Travel & Tourism
• 400 - 500 Employee

• Camp Manager

  • Apr 2015 - Sep 2016

  I oversaw the daily operations of running a 5-star Safari Lodge, I dealt with bookings, ordering stock, checking in guests, doing monthly stock takes of the bar and the curio shop, I looked after the guest’s wellbeing. Sorting out any maintenance issues, managing and directing staff including butlers, housekeepers, gardeners, maintenance workers, cleaners, massage therapist, sculleries, and laundry ladies. I organized and managed special guest delights and events. Ensuring that the guests feel special and well looked after. Show less