Experience

Interfile

• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee

• City of Joburg Consultant

  • Dec 2022 - Present

  • Daily interaction with the COJ Branches and their clients. • Respond to incoming requests for COJ demonstrations and Training (Corporate, Marketing / Roadshow events) and one-on-one client consultations. • Ensure applicable COJ staff is trained and updated on new functionality at all times • Arrange COJ training sessions for Corporate’s and individuals • Contact prospects registered but not actively using the system • Prospecting for new COJ clients • Communicate new COJ services and new procedures to existing client base and to COJ • Assist new clients in registering and payments • Maintain existing relationships with clients and COJ Fund stakeholders • Training additional COJ consultants when/if required • Maintain accurate log entries of contacts and resolution details and follow up information • Timeous submission of weekly and monthly activity reports, training evaluation forms / attendance registers and site sign off forms. • Ensure all targets set out are achieved. • Escalation of all issues experienced within the field • All queries/interactions to be logged on Heat • Top 100/list of clients not utilizing COJ for payments to be contacted on a daily basis and client appointments to be set up. (Any other client reports that need to be contacted) Show less



Capitec Bank

• United States
• 1 - 100 Employee

• Sales And Service Consultant

  • Sep 2014 - May 2018

  *Consultant to clients *Opening of savings accounts *Problem solving *Running Day to day start up meetings *Liase with internal auditors and provide necessary support *Ensure confidentiality of client documents *Issuing loans *Filling client documentations *Provide support in preparation of Annual Financial Statements *Provide administrative support to management and assist in client queries and escalations *Assisting management with Performance Appraisals *Telemarketing - selling products, follow up on leads (both individuals and companies) *Setting up appointments with employers/companies for employer sales *Second in charge when management is not in at work and take on the managerial role Show less



Kutiyimisela Investments

• Administrator

  • Jun 2015 - Nov 2015

  *Part-time position (weekends) *Logistics and Operations assistance *Assist in record management *Ensure smooth running of the office *Perform administrative duties such as filing, compilation of financial statements and review of log books *Part-time position (weekends) *Logistics and Operations assistance *Assist in record management *Ensure smooth running of the office *Perform administrative duties such as filing, compilation of financial statements and review of log books



Tupperware Brands

• Manufacturing
• 1 - 100 Employee

• Operational Manager's Assistant

  • Feb 2013 - Aug 2014

  *Responsible for filling *Bank statement reconciliation *Running of business cash-flows *Customer service *Administrative support in the company's operations *Responsible for filling *Bank statement reconciliation *Running of business cash-flows *Customer service *Administrative support in the company's operations