Lebohang Mofokeng
City of Joburg Consultant at Interfile- Claim this Profile
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Bio
Experience
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Interfile
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South Africa
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IT Services and IT Consulting
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1 - 100 Employee
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City of Joburg Consultant
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Dec 2022 - Present
• Daily interaction with the COJ Branches and their clients. • Respond to incoming requests for COJ demonstrations and Training (Corporate, Marketing / Roadshow events) and one-on-one client consultations. • Ensure applicable COJ staff is trained and updated on new functionality at all times • Arrange COJ training sessions for Corporate’s and individuals • Contact prospects registered but not actively using the system • Prospecting for new COJ clients • Communicate new COJ services and new procedures to existing client base and to COJ • Assist new clients in registering and payments • Maintain existing relationships with clients and COJ Fund stakeholders • Training additional COJ consultants when/if required • Maintain accurate log entries of contacts and resolution details and follow up information • Timeous submission of weekly and monthly activity reports, training evaluation forms / attendance registers and site sign off forms. • Ensure all targets set out are achieved. • Escalation of all issues experienced within the field • All queries/interactions to be logged on Heat • Top 100/list of clients not utilizing COJ for payments to be contacted on a daily basis and client appointments to be set up. (Any other client reports that need to be contacted) Show less
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Capitec
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South Africa
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Banking
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700 & Above Employee
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Sales And Service Consultant
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Sep 2014 - May 2018
*Consultant to clients *Opening of savings accounts *Problem solving *Running Day to day start up meetings *Liase with internal auditors and provide necessary support *Ensure confidentiality of client documents *Issuing loans *Filling client documentations *Provide support in preparation of Annual Financial Statements *Provide administrative support to management and assist in client queries and escalations *Assisting management with Performance Appraisals *Telemarketing - selling products, follow up on leads (both individuals and companies) *Setting up appointments with employers/companies for employer sales *Second in charge when management is not in at work and take on the managerial role Show less
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Kutiyimisela Investments
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Johannesburg, Gauteng, South Africa
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Administrator
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Jun 2015 - Nov 2015
*Part-time position (weekends) *Logistics and Operations assistance *Assist in record management *Ensure smooth running of the office *Perform administrative duties such as filing, compilation of financial statements and review of log books *Part-time position (weekends) *Logistics and Operations assistance *Assist in record management *Ensure smooth running of the office *Perform administrative duties such as filing, compilation of financial statements and review of log books
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Tupperware
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United States
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Retail
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700 & Above Employee
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Operational Manager's Assistant
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Feb 2013 - Aug 2014
*Responsible for filling *Bank statement reconciliation *Running of business cash-flows *Customer service *Administrative support in the company's operations *Responsible for filling *Bank statement reconciliation *Running of business cash-flows *Customer service *Administrative support in the company's operations
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Education
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Milpark Education - School of Financial Planning and Insurance
Higher Certificate in Banking, Banking and Financial Support Services -
Florida Park High School
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