lebogang mphahlele
Dealer Administrator at Fidelity ADT- Claim this Profile
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English -
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venda -
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sepedi -
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zulu -
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sotho -
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afrikaans -
Topline Score
Bio
Experience
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Fidelity ADT
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South Africa
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Security and Investigations
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700 & Above Employee
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Dealer Administrator
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May 2023 - Present
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Fidelity ADT
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South Africa
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Security and Investigations
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700 & Above Employee
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Supervisor
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Sep 2018 - May 2019
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Team Lead
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Nov 2016 - Aug 2018
Managing the teamObtaining new contracts from salesDistribute and record all contracts receivedResponsible for effective data processing and supervision of dataEnsure effective management of contracts captured on a daily basisAssist data captures with capturing and queriesEnsure accuracy by daily maintenance of audit trailsEnsure all client queries are dealt with, recorded and resolved in 24 hours on a daily basisAssist external and internal client queries in a courteous efficient and friendly mannerTelephonic assistance with any problems or complaintsReport potential risks to senior managementManage the relationship between Sales Department and Contracts Admin DepartmentsSet standards for capturing of contracts. Show less
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ADT
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United States
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Consumer Services
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700 & Above Employee
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Administrative Assistant
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Nov 2013 - Nov 2016
• General admin i.e telecommunication, filling, typing and daily queries • To receive from the admin co-coordinator all contracts, costing sheet and quotations for new and existing clients to capture with extreme care to ensure complete, accurate and reliable information regarding the client • Ensure that all required is captured correctly on listener • Ensure SOX compliance at all times. • Ensure that disciplinary code is adhered to at all times • Inform the admin coordinator timeously of all queries or incorrect information found on contract, costing sheet or quotation Show less
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KPMG South Africa
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South Africa
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Business Consulting and Services
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700 & Above Employee
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data analyst
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Aug 2012 - Jul 2013
• Source information from different data warehouses, data marts, manual systems and online systems • Collect and package data into usable and user friendly management information • Conduct integrity checks on extracted data • Ensure the accuracy of data within the business and ensure consistent use of data • Check existing and new reports for accuracy and data integrity • The application of the Financial Intelligence Centre Act 38 of 2001 (FICA) and supporting regulations, exemptions, guidance notes, public compliance communications and the financial institution’s own internal business rules. Show less
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data capture
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May 2012 - Jun 2012
data capturing data capturing
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rakgoatha primary school
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zebediela limpopo
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admin clerk
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Aug 2009 - Jun 2011
Updating edusolsams school data base Capturing data by annual survey utility tool Capturing quarterly and year end schedules Capturing daily documents as assigned by the office Photocopy/binding/laminating Updating edusolsams school data base Capturing data by annual survey utility tool Capturing quarterly and year end schedules Capturing daily documents as assigned by the office Photocopy/binding/laminating
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Education
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i-Fundi
NQF level 4, Generic Management -
Vhembe tvet
Higher National Diploma, Human Resources Management/Personnel Administration, General -
vhembe fet
national diploma, human resources management -
mamabudusha high
matric, matric