Experience

Major Blue Air

• Botswana
• Airlines and Aviation
• 1 - 100 Employee

• Front Administration Officer

  • May 2019 - Present

  -Data capturing and record keeping -Handle both inbound and outbound phone conversation with clients -Follow up and assist in resolving customer requests and queries -Receive and redirect calls -Liase with other department to provide effective and efficient administrative support -Data capturing and record keeping -Handle both inbound and outbound phone conversation with clients -Follow up and assist in resolving customer requests and queries -Receive and redirect calls -Liase with other department to provide effective and efficient administrative support



Inerca Holdings (Pty) Ltd

• Botswana
• Insurance Agencies and Brokerages
• 1 - 100 Employee

• Compliance Officer

  • Feb 2021 - May 2023

  Ensuring the company complies with Non-Bank Financial Institutions Regulatory Authority (NBFIRA) and Financial Intelligence Agency (FIA) regulations in relation to Anti-Money Laundering and Counter-Terrorism Financing. Assessing insurance applications to ensure compliance with the regulations and reporting any suspicious activities to the authorities. Assurance that all new business and renewal clients complete Know Your Customer (KYC) and attach requisite documents. Approving all proposals for insurance prior to submission to the insurer. Reporting quarterly on the NBFIRA system any non-compliance or red flags. Training the team on compliance. Producing and updating information on compliance. Show less



Earnimax Group

• Botswana
• Financial Services
• 1 - 100 Employee

• Financial Advisor

  • Apr 2018 - Apr 2019

  -New Business acquisition -System capture -Building and maintaining client base - Monthly business accounts preparation -New Business acquisition -System capture -Building and maintaining client base - Monthly business accounts preparation



Botex Consultancy Pty Ltd

• Administrative Assistant

  • Aug 2016 - Dec 2017

  -Office management -Preparation and submission of Burs reports -consolidation of data analysis - daily management report -Office management -Preparation and submission of Burs reports -consolidation of data analysis - daily management report



Department of National Service and Internship

• Records Assistant

  • May 2015 - Jul 2016

  Data capturing and record keeping -Checked daily incoming paperwork and documents and made backup before filing -Retrieval of files for action officers -Maintenance of current and semi current records -Customer Service Data capturing and record keeping -Checked daily incoming paperwork and documents and made backup before filing -Retrieval of files for action officers -Maintenance of current and semi current records -Customer Service