Program Director

• May 2018 - Present

Manage the system migration of accounts by working hand in hand with varied business area from start to finish to ensure successful, seamless migrations. Project management includes the tracking of tasks, support to account leads, escalation of issues and risks to successfully migrate from a legacy system to a standard system.

Manager

• Sep 2016 - May 2018

Manage the onboarding, provisioning and oversight of mandatory education of 1200+ residents and fellows that provide care to our patients annually. This includes working closely with varied leaders, physician program director and coordinators for over 70 specialties within IU School of Medicine to ensure all requirements are completed and all have needed access to provide safe and excellent patient care. I also manage similar needs, onboarding and requirements for the 1200+ medical students that learn within our many hospitals and clinics. I manage projects that impact medical students, residents or fellows to ensure timely communication, compliance and training. Support programs and training that impact physicians regarding online charting, patient safety and quality.

Learning Consultant Sr.

• Dec 2014 - Sep 2016

Work with large scale project implementations on managing all training needs for all business areas. Project manage all training aspects of the project for the organization to ensure all business needs are met on time and on budget. Management includes all aspects of planning, analysis, implementation and closing of the project for all training needs within the project. Projects include working with numerous business areas, numerous curriculum and trainer teams, and subject matter experts for each deliverable. Responsible for communication of all aspects of the training with key stakeholders within the project team, the learning and development team and business partners.

Program Manager

• Jan 2011 - Dec 2014

Training Liaison

• Jun 2005 - Dec 2011

Microsoft Certified Master Instructor

• Feb 2001 - Jun 2005

Trained Microsoft office to staff. Expertise included Word, Excel, Outlook, Access, and PowerPoint.

Senior Instructor

• Apr 1999 - Feb 2001

Trained new mortgage loan officers how how to take an application to the closing of a loan. Built relationships with loan officers to assist with troubleshooting of loans. Assisting in Microsoft training to staff.

Training Manager

• 1997 - 1999