Experience

Topa Insurance Company

• United States
• Insurance
• 1 - 100 Employee

• Claims Manager

  • Mar 2017 - Present

  Greater Los Angeles Area Recent promotion to Claims Manager of Litigation/Casualty Unit who is Responsible for overseeing the investigation and handling of both litigated and non-litigated claims including Daycare claims in unit. Assist in adding to the Topa Legal Panel as well as monitor defense counsel in the development of appropriate defense/investigation strategies, overseeing both court ordered and private mediation sessions and trial, working with direct reports and counsel to develop plans of action to push… Show more Recent promotion to Claims Manager of Litigation/Casualty Unit who is Responsible for overseeing the investigation and handling of both litigated and non-litigated claims including Daycare claims in unit. Assist in adding to the Topa Legal Panel as well as monitor defense counsel in the development of appropriate defense/investigation strategies, overseeing both court ordered and private mediation sessions and trial, working with direct reports and counsel to develop plans of action to push matters to resolution. Areas of expertise included coverage analysis, negotiation, and settlement of claims as well as large exposure losses and professional liability claims, development of defense/investigative strategies, auditing of defense related invoices.

• Claims Manager

  • Mar 2017 - Present

• Litigation Supervisor

  • Aug 2015 - Present

  Management of daily activities involving casualty claims and all department litigated and high exposure losses, which can include commercial auto and personal lines claim files. Responsibilities include interviewing, hiring and training emplooyees; planning and assigning and directing work and file assignments;appraising performance; rewarding and disciplining employees; addressing DOI inquiries, customer complaints and resolving problems.



Markel West, Inc.

• Senior Claims Examiner

  • 1995 - 1998



Zurich North America

• United States
• Insurance
• 700 & Above Employee

• Claims Specialist

  • 1990 - 1995