LeAnn S., MPH
Customer Success Manager at Healthy.io- Claim this Profile
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Bio
Natalie Ann Sanchez
I worked with LeAnn at Tufts Health Public Plans f.k.a Network Health for close to 3 years. She is a driven and persistent worker who is dedicated to getting it right! She is not shy to ask questions and dig in in order to ensure she is delivering correct and top quality work for her colleagues and providers. She has an infectious can-do and will-do attitude that encourages all around her to keep the urgency and focus on the task at hand while always keeping a smile on her face and on ours with her delightful sense of humor. No matter the position - she will work hard and continue to strive to be better.
Beth Squires, CPRW, CPCC
Simply put – LeAnn makes things happen. Whatever she sets her sights on she conquers each step with discipline, enthusiasm, and humor. Her passion for supporting her team, clients and customers exudes in every conversation and interaction. It bothers her to her core when she cannot solve a problem for a customer and will work tirelessly to find a solution. As her career coach, I am in awe of how she is willing to push the boundaries of her comfort zone and meet challenges head on with compassion, vigor, and determination. From what I have seen, she is and will continue to be successful in her career because of these qualities!
Natalie Ann Sanchez
I worked with LeAnn at Tufts Health Public Plans f.k.a Network Health for close to 3 years. She is a driven and persistent worker who is dedicated to getting it right! She is not shy to ask questions and dig in in order to ensure she is delivering correct and top quality work for her colleagues and providers. She has an infectious can-do and will-do attitude that encourages all around her to keep the urgency and focus on the task at hand while always keeping a smile on her face and on ours with her delightful sense of humor. No matter the position - she will work hard and continue to strive to be better.
Beth Squires, CPRW, CPCC
Simply put – LeAnn makes things happen. Whatever she sets her sights on she conquers each step with discipline, enthusiasm, and humor. Her passion for supporting her team, clients and customers exudes in every conversation and interaction. It bothers her to her core when she cannot solve a problem for a customer and will work tirelessly to find a solution. As her career coach, I am in awe of how she is willing to push the boundaries of her comfort zone and meet challenges head on with compassion, vigor, and determination. From what I have seen, she is and will continue to be successful in her career because of these qualities!
Natalie Ann Sanchez
I worked with LeAnn at Tufts Health Public Plans f.k.a Network Health for close to 3 years. She is a driven and persistent worker who is dedicated to getting it right! She is not shy to ask questions and dig in in order to ensure she is delivering correct and top quality work for her colleagues and providers. She has an infectious can-do and will-do attitude that encourages all around her to keep the urgency and focus on the task at hand while always keeping a smile on her face and on ours with her delightful sense of humor. No matter the position - she will work hard and continue to strive to be better.
Beth Squires, CPRW, CPCC
Simply put – LeAnn makes things happen. Whatever she sets her sights on she conquers each step with discipline, enthusiasm, and humor. Her passion for supporting her team, clients and customers exudes in every conversation and interaction. It bothers her to her core when she cannot solve a problem for a customer and will work tirelessly to find a solution. As her career coach, I am in awe of how she is willing to push the boundaries of her comfort zone and meet challenges head on with compassion, vigor, and determination. From what I have seen, she is and will continue to be successful in her career because of these qualities!
Natalie Ann Sanchez
I worked with LeAnn at Tufts Health Public Plans f.k.a Network Health for close to 3 years. She is a driven and persistent worker who is dedicated to getting it right! She is not shy to ask questions and dig in in order to ensure she is delivering correct and top quality work for her colleagues and providers. She has an infectious can-do and will-do attitude that encourages all around her to keep the urgency and focus on the task at hand while always keeping a smile on her face and on ours with her delightful sense of humor. No matter the position - she will work hard and continue to strive to be better.
Beth Squires, CPRW, CPCC
Simply put – LeAnn makes things happen. Whatever she sets her sights on she conquers each step with discipline, enthusiasm, and humor. Her passion for supporting her team, clients and customers exudes in every conversation and interaction. It bothers her to her core when she cannot solve a problem for a customer and will work tirelessly to find a solution. As her career coach, I am in awe of how she is willing to push the boundaries of her comfort zone and meet challenges head on with compassion, vigor, and determination. From what I have seen, she is and will continue to be successful in her career because of these qualities!
Experience
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Healthy.io
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Israel
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Technology, Information and Internet
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100 - 200 Employee
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Customer Success Manager
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May 2022 - Present
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AmWINS Group Benefits
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Insurance
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1 - 100 Employee
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Account Manager
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Oct 2019 - May 2022
Executed new business implementations and manage post-sales support. Created and maintained relationships with internal and external stakeholders. Well versed in comprehensive knowledge of client products, monitored accountability for SLAs and compliance of legislative requirements. Resolved escalated service issues. Provided month-end reporting. Executed new business implementations and manage post-sales support. Created and maintained relationships with internal and external stakeholders. Well versed in comprehensive knowledge of client products, monitored accountability for SLAs and compliance of legislative requirements. Resolved escalated service issues. Provided month-end reporting.
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Tufts Health Public Plans
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United States
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Medical Practices
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Contract Specialist
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2018 - Oct 2019
Provided technical, analytical, and financial knowledge necessary to manage contract implementations. Managed provider needs over the life of the contract.
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Provider Relations Manager
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Feb 2016 - Oct 2019
Functioned as a primary liaison within the Public Plans product line portfolio for ACO providers, Qualified Health Plans, and Medicare-Medicaid Plans.
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Neighborhood Health Plan of Rhode Island
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Insurance
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300 - 400 Employee
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Provider Engagement and Contracting Consultant
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Mar 2015 - Sep 2015
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Project Coordinator for the CEO
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Sep 2013 - Mar 2015
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HEDIS® Specialist
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Jan 2013 - Sep 2013
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Work Out World
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Wellness and Fitness Services
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100 - 200 Employee
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Project Development Analyst
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Nov 2011 - Jan 2013
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Georgians for a Healthy Future
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United States
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Public Policy Offices
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1 - 100 Employee
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MPH Practicum Employment, Program and Development Intern
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Mar 2011 - Nov 2011
• Provided essential logistical assistance and program execution with local community groups and coalition partners the Georgia Budget & Policy Institute, the Georgia Rural Health Association, HealthSTAT, and Voices for Georgia’s Children for a statewide series of symposia that focused on health care obstacles and opportunities • Secured meetings with neighborhood planning committees to increase awareness of health care options and to organize community members to advance the organization’s health care policy agenda • Researched and highlighted areas for outreach in Georgia that will assist with upcoming policy campaigns that include: efforts to ensure the state’s Medicaid redesign keeps in mind the consumer perspective and passing a cigarette tax
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Program Intern & Committee Member
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Jul 2007 - Nov 2011
Led the technical program execution, assisted in community campaign strategies and targeted community organizing efforts with partnering groups HealthSTAT and Voices for Georgia’s Children for a 9-city health care tour across Georgia. Assisted with the redesigning efforts for Medicaid program re-design within the state. Led the technical program execution, assisted in community campaign strategies and targeted community organizing efforts with partnering groups HealthSTAT and Voices for Georgia’s Children for a 9-city health care tour across Georgia. Assisted with the redesigning efforts for Medicaid program re-design within the state.
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Enterprise Rent-A-Car
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United States
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Real Estate
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Account Executive
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Oct 2007 - Nov 2010
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Managment Assistant
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Oct 2007 - Nov 2010
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eNR Services, Inc.
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United States
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Public Relations and Communications Services
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1 - 100 Employee
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Client Services Manager
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Mar 2006 - Oct 2006
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Education
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2009 - 2011
A.T. Still University of Health Sciences
Masters, Public Health, Program and Planning -
1998 - 2002
Western Connecticut State University
BA, Communications -
1994 - 1998
Middletown High School
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Bryant University
Project Management Certificate
Community
