Experience

Mintor Chat-Based Solutions

• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee

• Founder & CEO

  • Sep 2014 - Present

  Mintor - Chatbased solutions for workforce & community development, leaving no-one behind! Mintor is a multi-award winning chat based workforce employment, development and engagement platform. We leverage cutting edge chatbot and AI technology to devise tools that plug into the chat apps that are already in use, e.g. whatsapp or facebook messenger. On the other side, we integrate with organisations’ existing systems - no additional system or app is therefore required by anyone making integration into business processes and adoption by end users very simple and easy. Product Lines: - Application Process: applying/ register for e.g. a job; program; course; funding. - Education: skills training; self-learning; on-boarding; policies & procedures. - Surveys: monitoring & evaluation; assessments; customer feedback; community engagement. - Relaying Information & Documents: register a profile; employee self-service (update details; leave requests; issuing and querying payslips; timesheets); customer/employee/learner support; Q&A. Since 2015 our team has focused on developing sustainable solutions to address unemployment and job retention issues for underserved populations through the use of technology. Our vision is to empower millions one chat at a time, and we invite you to join the journey! Awards Received: 2015 - Silicon Cape Startup Competition Winner 2015 - Spark International Fellowship 2016 - GSBI Global Social Benefit Institute’s Social Entrepreneur Accelerator Program, run by the Miller Centre for Social Entrepreneurship, Santa Clara University, USA: Selected among applicants worldwide. 2018 - SAB Foundation Social Impact Award 2020 - NSBC Top20 Small Business & Entrepreneur Award 2021 - Global EdTech Startup Finalist 2021 - VentureBeat Women in AI Global Awards: Entrepreneurship top 5 2023 - Better Workplace Challenge Cup: Finalist in Africa & Middle East division Show less



Freelancer

• Global

• Chatbot & Conversational AI Developer / Consultant

  • Sep 2017 - Present

  Conversational AI design, development and integration on any chat-platform (e.g. Whatsapp, Facebook messenger, Viber, Telegram, Web-chat), across any industry, specialising in business process optimisation, chat-based training, community engagement and customer support. Clients include: UNDP, White Ribbon Alliance, FAST Heroes Conversational AI design, development and integration on any chat-platform (e.g. Whatsapp, Facebook messenger, Viber, Telegram, Web-chat), across any industry, specialising in business process optimisation, chat-based training, community engagement and customer support. Clients include: UNDP, White Ribbon Alliance, FAST Heroes



Bopinc

• Netherlands
• International Trade and Development
• 1 - 100 Employee

• Social Innovation Consultant

  • Apr 2021 - Present

  BopInc supports low-income communities globally to gain greater access to products and services through social innovation. BopInc supports low-income communities globally to gain greater access to products and services through social innovation.



Business Partners Limited

• South Africa
• Financial Services
• 200 - 300 Employee

• Entrepreneurship Mentor

  • Aug 2021 - Feb 2022

  Business development consultancy and team mentorship on product-market-fit, pricing, marketing strategy, tech development planning, financial planning and early stage scale-up. Business development consultancy and team mentorship on product-market-fit, pricing, marketing strategy, tech development planning, financial planning and early stage scale-up.



Kukuza

• South Africa

• Co-founder & Advisory Board

  • Mar 2018 - Jun 2019

  Kukuza is an NGO with the mission to help unemployed youth integrate sustainably within their own communities. It serves as host company to people with disabilities on learnership programs, equipping them with life skills, business acumen and income generating opportunties. www.kukuza.co.za Kukuza is an NGO with the mission to help unemployed youth integrate sustainably within their own communities. It serves as host company to people with disabilities on learnership programs, equipping them with life skills, business acumen and income generating opportunties. www.kukuza.co.za



Harambee Youth Employment Accelerator

• South Africa
• Philanthropic Fundraising Services
• 400 - 500 Employee

• Consultant

  • Mar 2017 - Apr 2017

  Supported Harambee to develop national demand for inclusive entry-level resourcing, with a particular focus on the SME sector, and to develop the associated business processes/products to fulfil demand sustainably and scalably. Supported Harambee to develop national demand for inclusive entry-level resourcing, with a particular focus on the SME sector, and to develop the associated business processes/products to fulfil demand sustainably and scalably.



IFC - International Finance Corporation

• United States
• Financial Services
• 700 & Above Employee

• Global Program Manager, SME Toolkit (IFC Sustainable Business Advisory)

  • Feb 2012 - Jan 2014

  SME Toolkit, a program of IFC / World Bank Group, developed in partnership with IBM, leverages the latest technologies to provide small and medium enterprises in emerging markets with access to online business management information, interactive tools and eLearning resources to help them stabilize, formalize, and grow. Launched 40+ sites in 18 languages and serves more than 5 million visitors around the world each year. SME Toolkit, a program of IFC / World Bank Group, developed in partnership with IBM, leverages the latest technologies to provide small and medium enterprises in emerging markets with access to online business management information, interactive tools and eLearning resources to help them stabilize, formalize, and grow. Launched 40+ sites in 18 languages and serves more than 5 million visitors around the world each year.



Byrne Bros (Formwork)

• United Kingdom
• Construction
• 100 - 200 Employee

• Change Management Consultant

  • Jan 2011 - Jan 2012

  Structured business change programs and guided executives through the transformation of Procurement and Sub-contractor Units across 3 sister companies (involved 120 members of staff). Structured business change programs and guided executives through the transformation of Procurement and Sub-contractor Units across 3 sister companies (involved 120 members of staff).



Zoona

• Zambia
• Financial Services
• 1 - 100 Employee

• Business Development Consultant

  • Jul 2010 - Dec 2010

  Devised and implemented operations and commercial expansion strategy with team of 3 consultants to prioritise short-med term goals and solidify a platform for growth. Devised and implemented operations and commercial expansion strategy with team of 3 consultants to prioritise short-med term goals and solidify a platform for growth.



Volans

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Social Innovation Internship

  • Jan 2010 - Apr 2010

  Developed a Business Plan in support of Social Innovation Consultancy to F500 companies. Developed a Business Plan in support of Social Innovation Consultancy to F500 companies.



Intel Corporation

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• Social Enterprise Internship

  • Nov 2009 - Dec 2009

  Research internship on Intel engagement potential in emerging economies Research internship on Intel engagement potential in emerging economies



Rdis, L.L.C.

• United States
• 1 - 100 Employee

• Strategy & Operations Consultant

  • Jul 2009 - Sep 2009

  Advised RDIS (Rural Development NGO in Rwanda) on strategies to improve marketing, operations productivity and impact measurement. Proposed initiatives to move from aid-dependency to self-sufficiency. Advised RDIS (Rural Development NGO in Rwanda) on strategies to improve marketing, operations productivity and impact measurement. Proposed initiatives to move from aid-dependency to self-sufficiency.



Tearfund

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Business Intelligence Consultant

  • Jan 2009 - Apr 2009

  Proposed recommendations on system and process developments to improve efficiency of Marketing & Fundraising operations. Proposed recommendations on system and process developments to improve efficiency of Marketing & Fundraising operations.



Byrne Group Plc

• United Kingdom

• Business Systems & IT Project Manager

  • Jan 2007 - Dec 2008

  Delivered IT projects that consolidated and optimised systems and processes across the three subsidiary companies of the Group, specifically in the functions of CRM, SRM, HR and Finance. Delivered IT projects that consolidated and optimised systems and processes across the three subsidiary companies of the Group, specifically in the functions of CRM, SRM, HR and Finance.



Byrne Bros (Formwork)

• United Kingdom
• Construction
• 100 - 200 Employee

• Head of Human Resources

  • Jan 2005 - Dec 2006

  As Byrne Bros' first head of HR, improved staff retention and legal compliance through implementation of best practice HR procedures across the organisation nation-wide for 1,000 employees. As Byrne Bros' first head of HR, improved staff retention and legal compliance through implementation of best practice HR procedures across the organisation nation-wide for 1,000 employees.