Leanne Shimon

Customer Services Specialist at AgVantage Software
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Contact Information
us****@****om
(386) 825-5501
Location
US

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LinkedIn User

Leanne and I worked together at NEW Coop. I found her to be organized, friendly, and thorough. Leanne has a customer satisfaction focus and is always coming up with ideas for how to do things more efficiently. I enjoyed working with her.

Andrea Ponte

Leanne is a great communicator and had great rapport with the customer. Her ability to take business requirements and translate them to technical solutions allowed her projects to always complete on time and in budget. Leanne was a pleasure to work with and is an asset to any organization. She is one of the good ones!

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Experience

    • Mobile Computing Software Products
    • 1 - 100 Employee
    • Customer Services Specialist
      • Nov 2022 - Present

    • Agriculture, Construction, Mining Machinery Manufacturing
    • 1 - 100 Employee
    • Project Manager
      • Oct 2011 - Sep 2022

      Develop or update project plans for business software projects Manage software development with developers by communicating, planning and monitoring Coordinated integration between SOILMAP and multiple accounting package and lab partners Oversee deployment of software for Apple and Google stores Develop or update project plans for business software projects Manage software development with developers by communicating, planning and monitoring Coordinated integration between SOILMAP and multiple accounting package and lab partners Oversee deployment of software for Apple and Google stores

    • United States
    • Government Administration
    • 300 - 400 Employee
    • Dislocated Worker Specialist
      • 2011 - 2011

      Guide potential eligible individuals to the services available under the Electrolux National Emergency Grant. Guide potential eligible individuals to the services available under the Electrolux National Emergency Grant.

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Development Consultant
      • Feb 2009 - Jul 2010

      Develop or update project plans for business technology projects including project business case, technologies, systems, requirements, schedules, funding, and staffing. • Managed program fiscal year calendar change for 32 countries in 4 regions. Delivered program on schedule and under $1.7M budget with a cost savings of $500K. • Monitored and tracked project deliverables for US, US Exports and Canada for fiscal year calendar change, resulting in a uniform accounting calendar beginning fiscal year 2010. • Identified, analyzed and mitigated risks associated with multiple companies using the same accounting systems as a result of divestiture. • Developed and maintained project plan for the decommissioning of product life cycle management software. Performed risk assessment of data to evaluate current and future customer needs and identified assets to be redeployed resulting in a cost savings.

    • United States
    • Pharmaceutical Manufacturing
    • 200 - 300 Employee
    • Development Consultant
      • Feb 2005 - Jan 2009

      Global, International and Domestic Information Technology Project Management and Business Analysis in support of Manufacturing, Sales and Marketing, Quality Assurance and Finance.• Managed global technical implementation of sales forecasting software package which allowed immediate access to manufacturing forecasts for over 100 users. Collaborated with users to define objectives, scope, responsibilities and tasks. Identified, documented and communicated risks and issues which resulted in the creation of contingency plans that mitigated risks and issues.• Developed/maintained project plan for implementation of Pharmaceutical Quality Assessment work flows project ensuring standard set of tasks. Retired corresponding Access database allowing all data to be accessible in one system. Upgraded hardware to replace end of life hardware and created new tiers to provide a test area for users as well as disaster recovery functionality. • Introduced business process modeling to the purchasing user community. Modeled direct, indirect, maintenance and contract manufacturing purchasing processes thereby providing a standardized method of communication between departments regarding these purchasing processes. This alleviated any misunderstandings and enabled areas of time and cost savings to be more quickly uncovered.

    • Manager, Application Development
      • Jan 2001 - Jan 2005

      Managed team partnering with business to provide technology solutions focused on business processes while providing user satisfaction, meeting regulatory requirements and cost reduction initiatives. • Implemented shipping system that provided enhanced functionality. Involved in process starting with software selection, vendor management, configuration, functional requirements, design, hardware selection, interfaces, implementation and documentation. • Participated in delivery of automated three-way purchase order match supporting the accounting, accounts payable and purchasing departments. This initiative resulted in considerable time savings and a reduction in errors. • Provided project prioritization and resource allocation, and assessed the needs of the business unit through collaboration resulting in a solution that increased productivity with a cost savings.

    • IT Manager, AS400 Development
      • Jan 1998 - Jan 2001

      Managed team in two locations handling software projects from conception through implementation and maintenance. Maintained relationships and communications with business clients.• Contributing team member on shared services project implementing corporate standard payroll, human resources and salary administration systems. • Managed financial system upgrade involving analysis, testing and implementation that resulted in increased functionality for system users.• Coordinated marketing initiatives, including enhancements to monthly sales commissions, implementation of outsourced rebate processing and the introduction of the first web based sales initiative.

    • Manager Operations, Data Processing
      • Feb 1991 - Dec 1997

      Managed team that provided maintenance of existing marketing, payroll, cost accounting and manufacturing systems. Supervised computer operators responsible for printing and distribution of forms along with system backups.• Worked on project team as a technical resource in the conversion to a new payroll system, resulting in less maintenance and timelier reporting to corporate office.• Participated in successful system conversions as the result of three acquisitions.• Involved in migration to fully integrated MRP and Finance systems that allowed essential access to critical data.

    • Computer Programmer
      • Jan 1986 - Jan 1991

      • Provided standard reporting protocol based on requirements for the Finance and Marketing departments.• Supported 11 service centers remotely to accommodate daily sales and inventory reporting.• Assisted with the integration of data with FDAH systems as a result of the acquisition of two animal health companies.

Education

  • Buena Vista University
    BA, Accounting
    1985 - 1987
  • Iowa Central Community College
    AA
    1980 - 1982
  • Fort Dodge Senior High

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