Experience

Palantir Technologies

• United States
• Software Development
• 700 & Above Employee

• Communications Operations Analyst

  • Jul 2022 - Present



Allen & Overy

• United Kingdom
• Law Practice
• 700 & Above Employee

• Client Services Assistant

  • 2014 - 2016

  Interacted with clients to determine their requirements and needs, as well as escalated their requests to the internal departments. Maintained and managed client files and databases. Coordinated and collaborated with cross-functional teams to ensure quality and compliance. Served as the main point of contact for staff, attorneys, and clients; accurately transferred information from one department to another. Performed all administrative tasks including routing calls, conference room bookings, making travel arrangements, managing vendor services, IT assistance, and catering. -Successfully orchestrated all on-site visits at the firm by gathering information from cross-functional departments regarding visits and making arrangements accordingly such as booking conference rooms -Provided leadership and training to 4 junior client service professionals and administered ~150 clients on a day-to-day basis; managed 100+ lawyers within the NYC office, 2nd largest hub of the business. -Conserved the firm’s resources and maintained a prosperous environment by deploying robust conflict resolution strategies and addressing, as well as timely resolving all concerns. -Played an integral role in maintaining a sound flow of communication within different departments including operation services, business development, accounting, and recruiting, as well as all legal departments; supported day-to-day operations of the business. -Developed and implemented strategic guest policies and boosted productivity while enhancing clients' experience. -Reinforced the firm’s market image and boosted community outreach by directing a community arts initiative program “ArtBeat”; connected art educators and young artists to give them a platform to permanently display their work within corporate offices. -Leveraged solid managerial skills and in-depth industry knowledge to resourcefully understand and manage clients’ requests within a fast-paced environment while serving in a front-of-house capacity. Show less



Kenise Barnes, curator

• United States
• Retail Art Supplies
• 1 - 100 Employee

• Gallery Manager, Artist Liaison, and General Problem Solver

  • 2011 - 2014

  Administered all resources and managed end-to-end operations of a brick and mortar gallery space in addition to curatorial projects, art fairs, on-site installations, gallery exhibit openings, client/designer meetings, etc. Responsible for updating gallery website, portfolio digitalization, and administering the marketing profiles; maintained ongoing promotion and advertising of the gallery, as well as optimized archives including manual sorting and digitization. Promoted exhibitions and works of individual artists. Assessed and selected artwork and oversaw the type of artwork sold. Planned, organized, presented, and marketed exhibitions and shows. -Led efforts to transition the gallery storefront to a larger retail space including a warehouse for 500 works of art; increasing the capacities of the exhibitions and attracting/accommodating a larger volume of clients. -Successfully boosted the media interaction/exposure by 300% and elevated sales up to 200%. -Leveraged strong business acumen and commercial awareness, as well as knowledge of contemporary art trends and intuitive design in growing collectors and artist rosters. -Arranged transportation to and from the gallery, both nationally and internationally, as well as organized equipment and labor to ensure the correct installation of the artwork. -Extended the client database, liaised with visiting artists, and managed art acquisitions including consignment agreements, loan forms, digital archiving, as well as framing, mounting, and multiple site-specific installations. -Administered general administration, budgeting, finance, and accounts operations, as well as managed key resources; served as the main point of contact between 75 artists and ~300 private, corporate, and trade clients. Show less



Beckwith Pointe

• United States
• Hospitality

• Banquet Coordinator / Administrative Assistant

  • 2002 - 2010

  Ensured the smooth running of all events by efficiently coordinating all resources including manpower, vendor services, order/invoicing food and beverages, payroll management, and banquet maintenance/upkeeping. Delivered excellent client service by timely addressing and resolving client concerns. Ensured the smooth running of all events by efficiently coordinating all resources including manpower, vendor services, order/invoicing food and beverages, payroll management, and banquet maintenance/upkeeping. Delivered excellent client service by timely addressing and resolving client concerns.