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Experience

    • United Kingdom
    • Events Services
    • 1 - 100 Employee
    • Senior Sales Executive
      • Jan 2023 - Present
    • Events and Groups Executive
      • Aug 2021 - Dec 2022

      Working in a small team responsible for conferences, weddings and golf trips. Enquiry to completion of event Working with operations, front of house and back of house Inputting rooming lists, creating contracts and managing events Working in a small team responsible for conferences, weddings and golf trips. Enquiry to completion of event Working with operations, front of house and back of house Inputting rooming lists, creating contracts and managing events

    • United States
    • Events Services
    • 1 - 100 Employee
    • Account Executive
      • Sep 2020 - Aug 2021
    • Hospitality
    • 200 - 300 Employee
    • Events and Groups Executive
      • Sep 2018 - Aug 2020

      - Responsible for the entire event journey from enquiry to day of event - Working in a team of 8 planners - Working on mice, roadshow and group business - Generated £1.7million of business in events and groups - Communicating with all teams in the hotel- reception, reservations, concierge, food and beverage - Responsible for the entire event journey from enquiry to day of event - Working in a team of 8 planners - Working on mice, roadshow and group business - Generated £1.7million of business in events and groups - Communicating with all teams in the hotel- reception, reservations, concierge, food and beverage

    • United Kingdom
    • Events Services
    • 1 - 100 Employee
    • Event Sales Executive
      • Jan 2018 - Sep 2018

      - Working in a venue that has the capacity of events up to 600 guests - Converting enquiries from 100-600 guests - Working alongside the in house operations, AV and catering teams - Complete event process from enquiry to day of event - Working towards an individual target and team budget - Looking after all types of enquiries from 1 day to 3 day exclusive hire - Working in a venue that has the capacity of events up to 600 guests - Converting enquiries from 100-600 guests - Working alongside the in house operations, AV and catering teams - Complete event process from enquiry to day of event - Working towards an individual target and team budget - Looking after all types of enquiries from 1 day to 3 day exclusive hire

    • Singapore
    • Hospitality
    • 700 & Above Employee
    • Senior Events & Weddings Executive
      • Jun 2016 - Dec 2017

      - Senior events executive responsible for a variety of events and residential conferences. - Responsible for all weddings and social events in the hotel from 20-400 guests, working with inhouse and external caterers - Creating relationships with florists, entertainment, caterers, production companies - Working with operations, kitchen and reservations in the execution of groups and events. - Working with agents and large companies to organise 1-5 day conferences from 10-400 people. - Helped contribute to £1million of revenue in events and groups while working - Working with opera from initial enquiry until event completion - Responsible for sales targets and market segment - Working with agencies, companies for events - From initial enquiry to day of event, responsible for full event cycle Show less

    • United Kingdom
    • Real Estate
    • Event Executive
      • Apr 2014 - Jun 2016

      -Responsible for organising a range of events from: weddings, birthdays, dinners to meetings and conferences -Arranging initial site inspections with clients -Creating contracts, working with client budgets and writing proposals -Responding to enquiries via email and phone -Reporting to my director of sales with weekly reports, meetings and going through how I can assist the team -Liaising with our operations team, kitchen team and other departments in the hotel with the planning of the event -Liaising with external suppliers to arrange all matters of the event -Office management with organising stationery for all events, -Follow up and chasing prospective clients -Diary management for members of the team Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Corporate Receptionist
      • Dec 2013 - Apr 2014

      I worked as corporate reception manager, working at sites and offices all over London, delivering five star customer service. - Responsible for representing the company and being the first port of call when a guest walks through the door. - Answering all calls and emails and responding to clients and tenants in the building - Answer all customer queries in a professional manner. - Booking Meeting Rooms, Conference Rooms, Catering Requests, Visitor Passes, AV and Audio Equipment help Show less

    • United States
    • Hospitality
    • 100 - 200 Employee
    • Event Assistant
      • Oct 2012 - Oct 2013

      - Worked at a five star private members country club, as an event assistant within the event and banquet department, working and organising all different types of events, from a 700 person buffet, to elaborate bar mitzvahs and weddings. - Organised and set up events, organising various parts of the event from floor plans, to menus, decor and the general management of the event. - Learnt to prioritise, organise, communicate and provide a high standard of service that is expected for a five star organisation. - Developed teamwork and problem solving skills, working with a number of different clients in order to make an event look incredible and a success. Show less

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Reception Supervisor
      • Mar 2011 - Sep 2012

      Responsibilities: • Acquired new skills working in an office environment such as communication skills, time management, organisation, as well as developing a high level of customer service and creating great customer relationships. • Worked with a large team in the hotel, dealing with all hotel reservations and working with other departments such as housekeeping, food and beverage and conference and events. • Responsible for checking in and checking out guests, dealing with telephone enquiries, • Engaged with different types of people, developed further organisation skills, teamwork and office skills. Show less

Education

  • Oxford Brookes University
    BA (Hons) Tourism, Hospitality Management with Communication Studies, Tourism and Travel Services Management
    2006 - 2009
  • The Priory Academy LSST
    4 Alevels A-C, 14GCSES A-C
    1999 - 2006

Community

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