Leanne Rosen

Senior Customer Success Manager at Enboarder
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Sydney, New South Wales, Australia, AU
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Microsoft Certified Systems Engineer (MCSE)
    Microsoft
    Mar, 2000
    - Nov, 2024

Experience

  • Enboarder
    • United States
    • Human Resources Services
    • 100 - 200 Employee
    • Senior Customer Success Manager
      • Mar 2018 - Present

      Enboarder creates better human connections in your organization, inviting engagement and building alignment along every step of the employee experience - from onboarding to learning and development, performance management, career growth, organizational change, and every moment and milestone along the way.Enboarder cuts through the noise of daily communications and elevates the things that matter most in your organization with interactive, actionable nudges that drive behavior, spark joy, and nurture your culture of connection and belonging. Show less

    • Customer Success Representative
      • Jan 2017 - Feb 2018

      I joined the founding Customer Success team in Sydney, supporting our early adopters.

  • HotSchedules
    • United States
    • Software Development
    • 1 - 100 Employee
    • Snr Manager Customer Care - APAC
      • Jul 2010 - Sep 2016

      - Implemented support processes in the APAC (Asia-Pacific Region) technical support team to deliver excellent customer service - Collaborated with internal teams to define policies and processes for the successful resolution of issues - Passionate about culture and responsible for a number of initiatives to promote a dynamic and inclusive culture resulting in mutual respect between teams and creating a highly desirable work environment - Established and nurtured long term customer relationships across the APAC region Show less

  • Global Vision
    • South Africa
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Snr Client Services Consultant
      • Jul 1999 - Apr 2010

      - Lead customer relationship marketing team - Plan and deliver customer relationship marketing strategies - Devise and implement processes to ensure seamless management of client campaigns through the Adora marketing automation tool - Manage designers, developers, business analysts, project managers and data specialists to ensure client requirements satisfied and projects successful - Setup client campaigns and run control tests - Execute client campaigns across various channels (web, email, mobile) - Weekly and monthly reporting to clients and partners Show less

Community

You need to have a working account to view this content. Click here to join now