Experience

WW Martin Ltd

• United Kingdom
• Construction
• 1 - 100 Employee

• Technical Coordinator

  • Feb 2020 - Present



Foreland Fields

• Ramsgate, England, United Kingdom

• Trustee

  • Apr 2022 - Present



Card Factory

• United Kingdom
• Retail
• 700 & Above Employee

• Store Manager

  • Jun 2017 - Feb 2020



The Range

• United Kingdom
• Retail
• 700 & Above Employee

• Department Manager

  • Feb 2016 - Jun 2017

  Manager of homewares and textile department Manager of homewares and textile department



Cygnia Maintenance Limited

• Customer Service

  • Aug 2015 - Feb 2016



H&M

• Sweden
• Retail
• 700 & Above Employee

• Department Manager

  • 2011 - 2015

  • Planning – store budgets on quarterly, weekly and daily bases. Profit and loss. Deliveries. Staff rotas and team planning. • Administration – Bankings, payroll, employee contracts, customer details. • Reading and reacting to all sale reports• Training –new starters and current employees on new instore topics or refreshers • Delegation and leadership• Communication – all levels from customers to head office. • Organisation • Visual merchandising • Excellent customer service • Health and safety in the work place• Leadership, feedback and appraisals

• Onsite Coordinator

  • 2012 - 2014

  * Holding daily meetings with everyone involved to ensure the progress of each project* Ensure all work carried out by contractors was to H&Ms expectations* Organise deliveries of equipment when it was required* Ensure the site was safe to all those who had access (public included on refits)Projects included Cambridge LutonCanary WharfKingstonNorwich (6month refit) During some of these projects i have faced some extreme challenges for example the collapse of hoarding, sudden change of site foreman and team, damaged fire curtains. These challenges I dealt with at the time through good communication, organisation and forward thinking with all parties. These experiences have empowered me to be able to deal with any adverse incidents that may occur in the future.

• Store Manager

  • 2010 - 2011

  Maternity Cover• Planning – store budgets on quarterly, weekly and daily bases. Profit and loss. Deliveries. Staff rotas and team planning. • Administration – Bankings, payroll, employee contracts, customer details. • Reading and reacting to all sale reports• Training –new starters and current employees on new instore topics or refreshers • Delegation and leadership• Communication – all levels from customers to head office. • Organisation • Visual merchandising • Excellent customer service • Health and safety in the work place• Leadership, feedback and appraisals

• Department Manager

  • 2005 - 2010

  • Planning – store budgets on quarterly, weekly and daily bases. Profit and loss. Deliveries. Staff rotas and team planning. • Administration – Bankings, payroll, employee contracts, customer details. • Reading and reacting to all sale reports• Training –new starters and current employees on new instore topics or refreshers • Delegation and leadership• Communication – all levels from customers to head office. • Organisation • Visual merchandising • Excellent customer service • Health and safety in the work place• Leadership, feedback and appraisals