Experience

Wild Tech

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Microsoft Business Central Functional Consultant

  • Oct 2022 - Present



Carrot Solutions Pty Ltd

• Australia
• Software Development

• Solutions Architect

  • Jan 2020 - Oct 2022



Tomkin Australia

• Australia
• Hospitality
• 1 - 100 Employee

• Retail Sales Coordinator / EDI Specialist

  • May 2013 - Jan 2020

  I have enjoyed success in this role through my ability to provide expert relationship management to key partners and stakeholders. My ability to connect with others on a professional level has led to my clients receiving the service they require and expect with regularity. Within my time in this role, I have handled further roles for the business if needed, covered others, and simply always acted in an 'above and beyond' manner to ensure business outcomes are met and my employer is satisfied. Through an educational approach, I have ensured ongoing learning and growth as a person and a professional.



OneContact

• Australia
• Telecommunications
• 1 - 100 Employee

• Supervisor

  • Feb 2013 - May 2013

  In this customer facing role, I truly honed my ability to work closely with clients from a variety of backgrounds and settings. It enabled me to vastly improve my professional communication skills, whilst adhering to a strict compliance and protocol expectation. I regularly solved an array of issues of all shapes and sizes, whilst providing excellent and contiuing management to a high-performing team, having regularly reached and exceeded expectations and key performance indicators as a unit.



Rotors and Drums Australia

• Account Manager

  • Mar 2012 - Feb 2013

  In a true Account Management role, I acquired new business and then maintained the professional relationship to ensure the client is receiving the service they require from Rotors and Drums Australia. Through excellent product knowledge and continued education, I was able to provide up to the minute information to valued clients, introduce new services, increase contract sizes and renew ongoing relationships in a professional setting. My ability to build rapport enabled me to drive results through a true professional connection.



OneContact

• Australia
• Telecommunications
• 1 - 100 Employee

• Team Leader

  • Apr 2010 - Mar 2012

  Showing an ability to manage heated situations through professional conflict resolution in an inbound setting, I was Driving ongoing operational outcomes through excellent management of individuals and monitoring of team performance. I was increasing sales and revenue by consistently providing a high-quality of work in a challenging environment, regularly reaching and exceeding expectations and quality standards. Utilising industry expertise and experience to motivate, mentor and coach a high-performing team to pursue and achieve further success in the industry, creating a confident and skillful working cohort