Leanne Geddes

Mentor at includem
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Aberdeen Area, UK

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Bio

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Credentials

  • Managing a Customer Service Team
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Customer Service Leadership
    LinkedIn
    May, 2022
    - Nov, 2024

Experience

  • includem
    • United Kingdom
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Mentor
      • Dec 2022 - Present

  • Proactis
    • United Kingdom
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Customer Account Manager at Proactis
      • Jun 2018 - Present

      • Communicating with customers and handling all incoming communication by phone, email and live chat • Working against a customer retention target and upselling service add-ons • Resolving customer enquiries and disputes and escalating when necessary • Streamlining the customer service processes within the company • General administration including updating CRM and customer records, spreadsheets and resources • Ensuring each customer has the resources to allow them to successfully bid in public sector Show less

  • Temple Medical Limited
    • United Kingdom
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Receptionist
      • Jul 2017 - Dec 2017

  • Plexus Ocean Systems
    • Operations Assistant
      • Nov 2014 - Jul 2015

      . .

  • Em&i
    • Logistics Project coordinator
      • Jul 2014 - Nov 2014

  • Cameron, a Schlumberger company
    • United States
    • Oil and Gas
    • 700 & Above Employee
    • Operations Administrator
      • Jun 2012 - Jul 2014

    • Senior Administrator
      • Jan 2012 - Jun 2012

    • Administrator
      • Apr 2010 - Jan 2012

    • Receptionist/Administrative Assistant
      • Aug 2008 - Apr 2010

Education

  • University of Aberdeen
    Counseling skills
    2017 - 2019
  • Inverurie academy

Community

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