Leanne Dempsey

Area Manager at CPL - Choice, Passion, Life (formerly the Cerebral Palsy League)
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Brisbane Area

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5.0

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Trent Rees

Leanne is a highly professional and innovative person. These traits added to her compassion and intuitive understanding of human dynamics makes her an exceptional person to have in any Team, particularly in a leadership role. Leanne is highly skilled in working in multidimensional environments bringing several business streams together and managing both up and down line management. I consider it a privilege to have worked with Leanne.

Deborah Andrews

Leanne is a very experienced manager with a strong ability to engage staff and clients, effectively manage programs, develop and implement strategies to improve performance. Leanne has high expectations of customer service and ensures she equips staff with the skills, knowledge and confidence to achieve this. She is a proactive manager and takes a solution focused approach to resolving any issues. Leanne is willing to coach and mentor people and willingly shares her leaderships skills and knowledge with others. She has a great consultative and collaborative approach that gets the results she wants to achieve. I am very grateful that Leanne was my manager for 5 years, she has been a huge influence in my leadership journey.

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Experience

    • Australia
    • Non-profit Organizations
    • 400 - 500 Employee
    • Area Manager
      • Jan 2013 - Present

    • Service Manager
      • 2013 - Present

      Established provider of support services to people living with Cerebral Palsy all over Qld. CPL currently assists over 5000 clients each year. Established over 65 years ago with over 40 locations throughout Queensland. Provide operations management to adults and children in the Support at Home and Support in the Community Services for the Gold Coast area. Contribute to achievement of organisations values, vision, and cultural objectives of the business. Enact and maintain compliance with all industrial, legislative and contractual requirements such as Disability Services Act, EEO, Privacy, Discrimination and WH&S legislation. Support implementation policies, procedures and practices and ensure conformance with the organisation's quality system. Provide assistance and support to development of the program/s recurrent and capital budgets and actively manage the recurrent budget. Direct the team support and in home respite activities. Ensure customer needs are met and quality of life is to the highest achieveable standard. Manage, evaluate and report on the program against key financial indicators and within agreed budgets.

    • Australia
    • Non-profit Organizations
    • 1 - 100 Employee
    • Business Manager
      • Jan 2009 - Dec 2012

      Premium provider of employment solutions assisting business with recruitment and human resource requirements. Established 1989 with 9 locations throughout the Gold Coast and Northern; Provide operations management to business unit and contribute to achievement of organisations mission, vision, and operational strategy and cultural objectives of the business.Enact and maintain compliance with all industrial, legislative and contractual requirements such as Disability Services Act, EEO, Privacy, Discrimination and OH&S legislation. Support implementation policies, procedures and practices and ensure conformance with the organisation's quality system.Provide assistance and support to development of the program/s recurrent and capital budgets and actively manage the recurrent budget. Direct the team in sales and marketing activities to achieve established targets. Ensure customer needs are met. Manage, evaluate and report on the program against key financial indicators and within agreed budgets.

    • Program Manager
      • Jan 2008 - Jan 2009

      Directed complex programs and projects. Managed program design and development, through to implementation. Day to day management of all aspects of program.Clearly identified requirements and made targets accordingly. Identified and solved program issues effectively, ensured all measures complied with company standards and procedures.

    • Program Coordinator
      • Jan 2005 - Jan 2008

      Coordinated activities and functions of designated program to ensure specified goals and objectives were accomplished in accord with established priorities, time and funding limitations or other specifications.Coordinated, monitored and supervised activities of subordinates. Developed and recommended new or revised program goals and objectives; oversaw daily operations, coordinated program activities and determined priorities. Monitored and approved program expenditure ensuring costs were under budget.; Performed organisational needs assessments, designed and facilitated training materials and programs. Actively networked and utilised sales, business development and marketing techniques to attract new business. Developed and maintained client relationships. Coached and supported clients “on the job”.

    • Australia
    • Individual and Family Services
    • 1 - 100 Employee
    • Vocational Trainer
      • 2000 - 2003

Education

  • Mt St Benedict College
    1980 - 1984

Community

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