Topline Score

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 2 ratings
  • (2)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

You need to have a working account to view this content. Click here to join now
Paul Lindley-Cox MCMI

Leanne is one of those exceptional individuals you come across sometimes who will be exceptional at anything she decides to do. She leads from the front, by example, with zeal and alacrity. Her special skill though is helping her colleagues be successful without them even knowing it, by making sure what they need is just there and works!

Andrew Masters - Essential Business Support

I have worked with Leanne during the last 7 years and always found an extremely open, conscientious and obliging approach to handling the work that I have placed with Leanne and the First Mailing Team. I have no hesitation whatsoever in this recommendation as I have always experienced excellent service with a big smile, even in the most demanding situations - Gold Star Service!

0

/5.0
/ Based on 0 ratings
  • (0)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

No reviews to display There are currently no reviews available.
You need to have a working account to view this content. Click here to join now

Credentials

  • Solving Business Problems
    LinkedIn
    May, 2021
    - Sep, 2024
  • Speaking Confidently and Effectively
    LinkedIn
    Apr, 2021
    - Sep, 2024
  • Understanding Business
    LinkedIn
    Apr, 2021
    - Sep, 2024
  • Excel 2019 Essential Training
    LinkedIn
    Mar, 2021
    - Sep, 2024
  • Finance Essentials for Small Business
    LinkedIn
    Mar, 2021
    - Sep, 2024
  • Leadership: Practical Skills
    LinkedIn
    Mar, 2021
    - Sep, 2024
  • Leadership Skills Training
    Global Edulink
    Dec, 2020
    - Sep, 2024
  • Certificate in COVID-19 (Coronavirus) Awareness
    Global Edulink
    Sep, 2020
    - Sep, 2024
  • Blog Creation Certificate
    New Skills Academy (part of BE-A Education Ltd)
    Sep, 2018
    - Sep, 2024
  • ISO 9001:2015 Fundamental Concepts
    Alison - Education Management
    Aug, 2018
    - Sep, 2024
  • Process Improvement with Gap Analysis
    Churchill Square
    Aug, 2018
    - Sep, 2024
  • Introduction to Health & Safety
    Virtual College
    Apr, 2018
    - Sep, 2024
  • Digital Marketing Strategies Certifcation
    IOLEN
    Feb, 2017
    - Sep, 2024
  • Diploma in Event Planning
    The Blackford Centre
    Jan, 2013
    - Sep, 2024

Experience

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Business Manager
      • Apr 2021 - Present

      As a highly qualified financial planning service with family values, we’ve been helping clients achieve financial security for over 25 years. Founded in 1994 by Jane Smith, keeping our clients at the heart of what we do has been a long-standing tradition.With this in mind, we take the time to get to know you – your lifestyle, as well as your hopes, fears, concerns and aspirations for yourself and those closest to you – before we give you any advice. Our vision is to provide meaningful and expert financial planning, so you can rest knowing that the future is secure for you and your family.Most people that come to us for advice are well-established professionals who are at a point in life where things are starting to change. Children may be approaching further education, for example, or have already flown the nest, and thoughts of exploring new options – including retirement – are coming to the forefront. Alongside Nicola Watts, our Certified Financial Planner, is a team of highly-qualified and experienced women who all have the same vision – to help you find financial security. We’re proud to be recognised by our industry peers – nationally and internationally – for exceptional service and professional excellence, including CISI accreditation, CII Corporate Chartered Status and inclusion as a New Model Adviser Top 100 Firm since 2016.

    • United Kingdom
    • Consumer Services
    • Company Secretary
      • Apr 2008 - Present

      Telecommunications business managing the administration, implementing and maintaining of the ISO 9001 accreditation along with day to day book keeping for the company. Telecommunications business managing the administration, implementing and maintaining of the ISO 9001 accreditation along with day to day book keeping for the company.

    • United Kingdom
    • Human Resources Services
    • 1 - 100 Employee
    • Business Support Manager
      • Nov 2018 - Apr 2021

      Managing the day to day running of an award-winning background screening company. Within this role I have, working alongside all company directors, proved to be highly effective in maintaining a varied and ever-changing workload. Ensuring along with my small team we manage all facilities suppliers and business continuity procedures.This role focuses on the following area’s• Line management of Office Manager, receptionist and cleaners ensuring facilities are managed to ensure a smooth and efficient operation.• Assisting HR with internal communications and improving engagement with staff perks and benefit platforms.• Managing internal and external contracts including creating a tender process for the business’s core suppliers.• Supporting business critical projects acting as the main point of coordination to ensure successful completion.• Achieving for the business ISO 22301 Business Continuity accreditation. Ensuring business continuity procedures are planned, tested and implemented during a crisis.• Sole responsibility in maintaining and ensuring compliance against 4 UKAS accredited ISO accreditations. (9001 – 14001 – 22301 – 27001)• Being the liaison between all staff, for IT and security issues, and the IT Managed Service Provider• Central point of contact for all supplier services and upholding delivery requirements and contract negotiation.• Creating, reviewing and branding company policies ensuring they are valid and up to date as well as following all regulatory requirements.• Chairing company Management Review Meetings• Creation of training modules within company e-learning portal• Controlling and improving the new starter 4-day induction programme.• Setting up a social committee – Successfully organising several events in a year for approx. 200 people, ensuring internal marketing is used to engage staff to take part in charity and company organised events.

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • General Manager
      • Mar 2002 - Nov 2018

      A varied and challenging role which quickly progressed from administrator to General Manager giving me over 16 years of experience in the Direct Mail Industry and a vast amount of experience in the day to day running of a business. I am involved in many areas of the company from Account Management, Customer Service, Administration, HR & Finance meaning I work closely & liaise with all departments overseeing and improving administration & production processes ensuring smooth & efficient running.My main responsibilities are Setting pricing structures and negotiating with clientsMonitoring & improving companies turnover and profit.Liaison with designer and marketing assistant in the creation of the companies own marketing & social media campaigns.Implementing and auditing ISO 9001 & 14001 management systemsSupervising and training staffProblem solving for both office and production staffAssessing staff duties, wages and sales figures.All of the above ensures I adopt great communication skills, both written and verbal, offer high levels of customer service, have excellent attention to detail, remains calm under pressure and being extremely organised.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Assistant Manager
      • Mar 1995 - Mar 2002

      Progessed from a trainee travel advisor to an assistant manager, showing leadership skills involving managing and organising my own duties as well as others. developing and motivating teams to achieve targets. Being empathetic and understanding customer requirements sourcing and booking holidays and all types of travel arrangements.My main responsibilities were.BankingProducing sales reportsHandling customer complaintsProcessing airline ticketsResponsible for petty cashChecking sales invoicesBureau de changeOutstanding customer service

    • Assistant Bar Manager
      • Apr 1997 - Apr 1999

      Ran & managed a public house. Improving the footfall and increasing the turnover by the way of introducing and organising pub teams, charity events, and holding various themed parties and functions. Ran & managed a public house. Improving the footfall and increasing the turnover by the way of introducing and organising pub teams, charity events, and holding various themed parties and functions.

Education

  • Blackford Centre for Event Management
    Diploma, Event Planning
    2013 - 2014
  • IOLON
    Diploma in Digital Marketing
    2017 - 2017
  • Virtual College
    Introduction to Health & Safety
    2018 - 2018
  • Ernulf Community School
    1989 - 1995
  • New Skills Academy
    Blog Creation Certificate
    -
  • Inspired Courses
    Glamping Business Start Up
    2020 - 2020

Community

You need to have a working account to view this content. Click here to join now