Leandro Fiore de Oliveira

Head of Infrastructure at MyABCM
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Contact Information
us****@****om
(386) 825-5501
Location
São Paulo, São Paulo, Brazilië, BR
Languages
  • English Volledige professionele vaardigheid
  • Espanhol Volledige professionele vaardigheid
  • Português Moedertaal of tweetalig
Skills

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Experience

  • MyABCM
    • Software Development
    • 1 - 100 Employee
    • Head of Infrastructure
      • jan. 2021 - - heden

    • Lead Technical Support Engineer
      • jan. 2010 - jan. 2021

      Responsible to manage technology resources and provide 1st level and 2nd level technical support to end customers and MyABCM offices around the world.

  • Daitan Group
    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • CRT
      • sep. 2009 - dec. 2009

      As a consultance, providing field support on a call center software deployment in a telecom company As a consultance, providing field support on a call center software deployment in a telecom company

  • A.N. Information System
    • IT Consultant
      • mrt. 2004 - sep. 2009

      IT projects to SMB companies. IT projects to SMB companies.

  • Estancorp
    • Brazil
    • Hospitality
    • 200 - 300 Employee
    • Support Analyst
      • jan. 2009 - jun. 2009

      Windows servers management, network administration, contact with supplies, providing 2nd level support to end-users, system analyze. Windows servers management, network administration, contact with supplies, providing 2nd level support to end-users, system analyze.

  • Nestlé
    • Switzerland
    • Food and Beverage Services
    • 700 & Above Employee
    • Service Desk Analyst
      • sep. 2005 - dec. 2008

      Providing 1st level support to end-users. Network and systems troubleshooting. Incidents management. Providing support on Business Solution SAP based. Providing 1st level support to end-users. Network and systems troubleshooting. Incidents management. Providing support on Business Solution SAP based.

  • Chame Help
    • Support Analyst
      • jan. 2005 - jun. 2005

      Providing computer support and technical services to small companies. Providing computer support and technical services to small companies.

  • Helmet do Brasil Ltda.
    • IT Analyst
      • sep. 2002 - mrt. 2004

      Responsible by IT area, suport the network and desktops, responsible by the Topway DVR product, specialist at survylence systens. Responsible by IT area, suport the network and desktops, responsible by the Topway DVR product, specialist at survylence systens.

Education

  • Faculdade Módulo Paulista
    Sistemas de Informação, Information Systems
    2001 - 2004

Community

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