Leandro Ramallo

Customer Experience Team Lead at Ripio
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Contact Information
us****@****om
(386) 825-5501
Location
São Paulo, Brazil, BR
Languages
  • Portugués Native or bilingual proficiency
  • Inglés Full professional proficiency
  • Español Native or bilingual proficiency

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Credentials

  • Sensibilización en Experiencia del Cliente Nivel III
    WOW Academy AB
    Sep, 2022
    - Nov, 2024
  • Sensibilización en Experiencia del Cliente Nivel II
    WOW Academy AB
    Dec, 2021
    - Nov, 2024
  • Sensibilización en Experiencia del Cliente Nivel I
    WOW Academy AB
    Nov, 2021
    - Nov, 2024

Experience

    • Cayman Islands
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Customer Experience Team Lead
      • Feb 2023 - Present

    • Quality & Training Global Team Lead
      • Jul 2022 - Feb 2023

    • Reporting & VoC Senior Analyst
      • Nov 2021 - Jun 2022

    • Quality & Training Ssr Analyst
      • May 2021 - Nov 2021

    • Argentina
    • Internet Publishing
    • 700 & Above Employee
    • CX Risk Sr Analyst
      • May 2018 - May 2021

Education

  • Universidad de Buenos Aires
    Licenciatura, Administración y gestión de empresas
    2017 - 2021
  • Instituto María Auxiliadora - San Isidro
    Bachiller en Ciencias Sociales, Ciencias sociales
    2009 - 2014

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