Experience

Window Treatment Marketing Pros

• United States
• Advertising Services
• 1 - 100 Employee

• Operations Manager

  • Mar 2021 - Present

  - Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization - Develop, implement, and maintain quality assurance protocols - Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity - Actively pursue strategic and operational objectives - Ensure operational activities remain on time and within a defined budget - Track staffing requirements, hiring new employees as needed - Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution - Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service - Partner with cross-functional support teams in improving the proprietary tools and systems - Work closely with legal and safety departments to make sure activities remain compliant - Oversee materials and inventory management - Conduct budget reviews and report cost plans to upper management Show less



Red Canoe Media

• United States
• Advertising Services
• 1 - 100 Employee

• Content/Project Manager

  • Mar 2019 - Present

  - Coordinate internal resources and third parties/vendors for the flawless execution of projects - Ensure that all projects are delivered on-time, within scope and within budget - Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring - technical feasibility - Ensure resource availability and allocation - Develop a detailed project plan to monitor and track progress - Manage changes to the project scope, project schedule and project costs using appropriate verification techniques - Measure project performance using appropriate tools and techniques - Report and escalate to management as needed - Perform risk management to minimize project risks - Create and maintain comprehensive project documentation - Delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels - Track project performance, specifically to analyze the successful completion of short and long-term goals - Develop comprehensive project plans to be shared with clients as well as other staff members - Use and continually develop leadership skills - Perform other related duties as assigned - Develop spreadsheets, diagrams and process maps to document needs Show less



Ai Projects

• Writer

  • Sep 2013 - Present

  To provide content of various kinds to customers from all over the world. To provide content of various kinds to customers from all over the world.



YESOMedia

• Davao City, Philippines

• Manager of Operations

  • Nov 2014 - May 2021

  - Managed day-to-day operations. - Ensured proper workflow adherence. - Reported any issues to proper parties. - Facilitated consistent communication channels between team members. - Discovered solutions and/or workarounds for issues. - Did ad-hoc tasks for CEO/Founder. - Managed day-to-day operations. - Ensured proper workflow adherence. - Reported any issues to proper parties. - Facilitated consistent communication channels between team members. - Discovered solutions and/or workarounds for issues. - Did ad-hoc tasks for CEO/Founder.



ULISTIC - We Do Epic IT Services Marketing Stuff!

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Content Writer

  • Oct 2020 - Mar 2021

  - Research industry-related topics (combining online sources, interviews and studies) - Write clear marketing copy to promote our products/services - Prepare well-structured drafts using Content Management Systems - Proofread and edit blog posts before publication - Submit work to editors for input and approval - Coordinate with marketing and design teams to illustrate articles - Conduct simple keyword research and use SEO guidelines to increase web traffic - Identify customers’ needs and gaps in our content and recommend new topics - Ensure all-around consistency (style, fonts, images and tone) - Update website content as needed Show less



Mindanao Savers

• Daily Deals Program Manager

  • Sep 2012 - Sep 2013

  To ensure that the daily deals program have happy clients and deals for customers. To ensure that the daily deals program have happy clients and deals for customers.



Ai Projects

• Owner/Writer

  • Jul 2009 - 2012

  To talk to potential clients, negotiate contracts, and work out said contracts. To talk to potential clients, negotiate contracts, and work out said contracts.



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Support Agent

  • Mar 2010 - May 2011

  Provide technical support to customers. Assist in installing and troubleshooting various devices. Provide technical support to customers. Assist in installing and troubleshooting various devices.