Talent (HR) Partner

• Sep 2023 - Present

Talent (HR) Specialist

• Nov 2022 - Sep 2023

-Deliver end-to-end recruitment for software, project management, manufacturing, and mining deployment roles-Lead onboarding initiatives; prepare and deliver new employee orientation sessions-OH&S program development; joint health & safety committee co-chair; liaison with WorkSafeBC-Benefits implementation and administration; point of contact for broker, benefits provider, and employees-Lead and support the planning and roll-out of talent-focused programs; recommend and drive improvements based on industry best practices and competitive essentials-Implement and continuously improve Collage (HRIS) to streamline processes and improve the candidate and employee experience -Ensure Ideon is compliant with laws and regulations including the Employment Standards Act, Human Rights Code, Workers Compensation Act-Prepare employee communications; respond to employee, candidate, and leader requests, enquiries, and concerns in a solution-oriented manner Show less

HR Generalist

• Nov 2020 - Sep 2022

-Promotion!-Point-of-contact for employees and people leaders-Hired 65+ employees across operations, finance, and technology; face of the organization for candidates; full cycle recruitment for excluded, unionized, and co-op positions (search kick-offs, postings, phone screens, interviews, reference and background checks); prepared and negotiated employment offers-Developed and delivered onboarding presentations to new employees across four office locations (75+ employees); coached people leaders on onboarding best practices-Explored vendors and coordinated delivery of group training opportunities i.e., PROSCI change management, Insights self-awareness, customer service skills-Researched and rolled out initiatives i.e. stay interview guide, co-op hiring guidelines, eSkill online talent assessment, employee referral incentive program, job descriptions audit, 30-60-90 day onboarding plan-Collected and addressed employee feedback through exit interviews and regular check-ins; administered employee engagement surveys using Kincentric eX Pulse platform; worked with consultant to report out results for action planning purposes-Led the Dayforce HCM applicant tracking system (ATS) project from implementation to launch; previously no ATS in place; significant decrease in time to fill roles since launch-Referred to OHS legislation and connected with WorkSafeBC, external legal counsel, and colleagues to write a Working Alone Policy; provided guidance and interpretation on the Remote Work Policy-Supported people leaders with select employee relations matters; connected with people leaders on new hire performance during probation periods Show less

Executive Assistant, Human Resources

• Jul 2019 - Nov 2020

-Supported the VP, Human Resources and the HR division team with employee initiatives and projects-Project managed organizational and office events to promote culture, team building, and employee recognition, including the first virtual employee achievement celebrations-Revived the Lunch and Learn program; coordinated and coached presenters-Championed HR team agile training sessions and scrum meetings; facilitated HR division RACI exercise to clarify roles and responsibilities as team grew; collaborated with HR team to document internal processes in standard operating procedures and making recommendations to streamline for efficiency-Administered the service milestone program; initiated the recognition program refresh-Wrote and edited Terms and Conditions of Employment documents and HR metrics reports-Mobilized employees to WFH at the onset of the pandemic, including working with IT to prepare an equipment inventory quickly edit user guides to support employees-Processed service agreements and invoices; developed the fiscal year; tracked spending Show less

Executive Assistant- Deputy CAO/General Manager, Engineering & Public Works

• Jun 2013 - Jul 2019

-Promotion!-Trusted partner to the Deputy Chief Administrative Officer/General Manager, Engineering & Public Works (DCAO/GM) and liaison between the DCAO/GM, senior management team, Council, and employees-Selection for management, engineering and unionized administrative roles-Initiated divisional team-building activities with excellent feedback and attendance-Managed-by-walking-around to build relationships and learn of employee pain points; brought concerns to the DCAO/GM and senior leadership with proposed solutions-Directed and coached engineering administration employees-Led the annual 400-person divisional event, long service recognition luncheon, and leadership team workshops (program development, site set-up, AV prep, day-of facilitation)-Participated in division succession planning-Developed and edited documents i.e. annual divisional work plans, Council memos and reports Show less

Departmental Associate 2, Public Works

• Dec 2012 - Jun 2013

-Recorded minutes at monthly joint occupational health and safety committee meetings and distributed per OHS regulation-Provided employee engagement event support (i.e. slo-pitch tournament, hair-for-a-cure cancer fundraiser, annual Public Works week breakfast and open house, Project Water Education [WET] tours)

Public Works Clerk

• May 2011 - Dec 2012

-Referred to and interpreted the CUPE 394 collective agreement for application in payroll entry-Used PeopleSoft HCM to enter timekeeping for 50+ employees and run payroll queries for management-Provided excellent customer service to Richmond residents reporting public works infrastructure concerns

Publicity and Marketing Assistant

• Aug 2008 - Feb 2011

-Worked at McClelland & Stewart when it was a subsidiary of Random House Canada (now Penguin Random House). -Quickly formed strong relationships with colleagues, authors, book sellers and media to enhance customer service response and experience -Managed and supported competing priorities of four publicity managers in a fast-paced environment with a high volume of emails, calls, and requests -Selected, onboarded, and supervised department interns -Coordinated book launch events and led authors to media engagements -Created and dispersed press releases; wrote email pitches to editors and producers; compiled applications and prepared reports for Canada Council grant funding Show less

Server

• Jun 2007 - Feb 2009

Administrative Assistant, Emergency Planning

• Jan 2007 - May 2007

English as a Foreign Language Instructor

• Oct 2005 - Oct 2006

- Developed English lesson plans and delivered to students of varying ages and abilities, from toddler to senior - Developed English lesson plans and delivered to students of varying ages and abilities, from toddler to senior

Data Entry Clerk, Proceeds of Crime

• Oct 2004 - Aug 2005

Summer Student, Transportation

• May 2004 - Aug 2004

Summer Student, Transportation

• May 2003 - Aug 2003

Summer Student, Transportation

• May 2002 - Aug 2002

Retail Associate

• Oct 1998 - Aug 2001

This experience was so long ago, so why do I include it here? Because this was my first job, a job that I am still so grateful to have had. I learned so much about customer service and being a supportive coworker from the two women who co-owned this store (plus my whip-smart colleagues). Everyone should be so lucky to have a first job as great as this one was. - Recommended and helped customers find toys and books, including placing special orders - Processed cash, credit, and debit transactions; cashed out at end-of-shift - Received book orders - Opened and closed the store full time during my final summer there Show less