Experience

Vanilla

• United States
• Financial Services
• 1 - 100 Employee

• Customer Support Analyst

  • May 2023 - Present

  Salt Lake City Metropolitan Area



Wells Fargo Advisors

• United States
• Financial Services
• 700 & Above Employee

• Team Lead Complaints Executive Office

  • Jun 2021 - May 2023

  Salt Lake City, Utah, United States

• Case Advisor

  • Sep 2020 - Jun 2021

  Salt Lake City, Utah, United States



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Premier Banker

  • Sep 2019 - Sep 2020

  Denver, Colorado Work with high value clients with their lending, investment and banking needs.

• Branch Manager

  • Jun 2013 - Sep 2019

  Denver Main Branch manager at 4 different locations in the Denver area. Arvada, Northglenn, Gateway Park and Denver main. Managed teams from 10-25 employees while achieving sales and customer experience goals.

• Service Manager

  • Mar 2012 - Jun 2013

  Windsor, Colorado Managed the teller line and compliance of the branch.

• Personal Banker

  • Apr 2011 - Mar 2012

  Fort Collins, Colorado Open accounts and credit products. Assist with service issues, outbound calling, sourcing business, cross sell.



UCHealth

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Admitting/Patient Service Representative

  • Aug 2009 - Apr 2011

  Register patients to receive medical services and emphasizing HIPPA guidelines to patients Validate insurance, and recieve payments; also use Meditech software while registering patients



Nelligan Sports Marketing

• Marketing Intern

  • May 2009 - Dec 2009

  Wrote proposals, contracts and recaps for corporate sponsors for Colorado State University athletic teams Assisted with daily office tasks and game operations



Colorado Eagles Professional Hockey, LLC

• United States
• Spectator Sports
• 1 - 100 Employee

• Marketing and Promotions Intern and Retail Sales Associate

  • Oct 2008 - May 2009

  Assisted with game operations Worked in corporate office assisting with daily tasks Wrote contracts and proposals for sponsors Developed marketing plan for retail store Cashier at the retail store during the holiday season



Bestway Disposal

• Administrative Assistant

  • May 2004 - Aug 2008

  Provided administrative support to customers and managers Duties included: customer service by answering phone calls and assisting customers with questions, payments, and complaints. Maintained updated customer information in the database.



Palm Beach Atlantic University

• United States
• Higher Education
• 500 - 600 Employee

• Sports Information Director Assistant

  • Aug 2007 - May 2008

  Assisted the sports information director with volleyball, men's and women's basketball, softball and baseball statistics and scoreboards during the games. Also assisted with a 2008 NCAA Div II Softball tournament doing game operations and ticket sales.