Experience

Topstar Lighting

• China
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Foreign Trade Account Manager

  • May 2021 - Present

  https://www.xmtopstarlighting.com/ https://www.xmtopstarlighting.com/



Xiamen Honsise Industrial &Trade Co. Ltd

• Wholesale Import and Export
• 1 - 100 Employee

• Foreign Trade Specialist

  • Jan 2019 - Mar 2021

  - Develop customers through various network platforms, Alibaba, offline exhibitions and SNS platforms, be responsible for the entire export order processing of international trade. Maintain and upgrade various data on the Alibaba, be responsible for Alibaba live broadcast, and host work. - Planning of market demand forecasting and optimization of marketing and sales plans. Integrate customer resources, formulate sales plans, complete sales targets. - Participate in knowledge training for new recruits Show less



GraceSolar

• China
• Renewables & Environment
• 1 - 100 Employee

• Foreign Trade Assistant

  • Apr 2018 - Oct 2018

  Responsibilities: Coordinated international client communication, ensuring timely order fulfillment and high satisfaction. Managed end-to-end order processes, including contracts, production, quality control, and shipping. Handled trade documentation and complied with regulatory requirements. Resolved issues and disputes, providing prompt solutions to maintain customer satisfaction. Cultivated strong client relationships and provided exceptional customer service. Participated in international trade events to expand the client network. Achievements: Successfully managed multiple orders, ensuring on-time delivery and customer satisfaction. Optimized supply chain processes, reducing lead time and improving efficiency. Developed and maintained long-term partnerships with clients. Assisted in improving team productivity and capacity. Stayed updated on international trade regulations and market trends, offering valuable insights. Show less



MUJI (Shanghai) Co.,Ltd

• Retail
• 1 - 100 Employee

• Store clerk

  • Jul 2015 - Mar 2017

  fun part-time job fun part-time job