Business Intelligence Consultant & Software Developer

• Jun 2023 - Present

Customer Service Representative

• Jun 2022 - Jun 2023

Salesperson

• Aug 2020 - Dec 2020

- Generated leads by greeting customers face to face to discuss benefits of the product - Partook in training regarding the function of solar panels, how they work, how they’re installed and the benefits - Exceeding sales targets on a regular basis - Attended sales training to learn persuasive language and how to handle objections - Helped to negotiate sales contracts and payment plans - Attended appointments with clients to generate a sale - Prepared and submitted sales contracts for orders - Answered clients questions regarding credit terms, prices and availability Show less

Destination Representative

• Apr 2017 - Aug 2018

• Greeted guests and welcomed them to the hotel, dealing with any initial concerns/complaints and sometimes provided a quick tour of the resort • Conducting welcome meetings. This is where I introduced myself and my colleagues in front of sometimes 70+ guests. I would highlight my knowledge of the island and the hotel and expressed how I’m always available to help • Attended regular formal meetings with the hotel manager to report any issues and present feedback/solutions • Promoted the selling of our excursions by specifically determining what each guest wanted out of their holiday Show less