Leah Torres

Information Technology Support Specialist at Dennis & Co. Auto Group
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Kearny, New Jersey, United States, JE

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • IT Help Desk for Beginners
    LinkedIn
    May, 2022
    - Nov, 2024
  • Introduction to Networks and Cisco Devices
    Coursera
    Apr, 2022
    - Nov, 2024
  • Certified Cyber Security professional
    Kingsland University
    Mar, 2022
    - Nov, 2024
  • OSINT Essential Training
    LinkedIn
    Mar, 2022
    - Nov, 2024

Experience

  • Dennis & Co. Auto Group
    • United States
    • Retail Motor Vehicles
    • 1 - 100 Employee
    • Information Technology Support Specialist
      • May 2022 - Present

      ●Assists end-users in resolving network, software, and hardware issues by conducting telephone calls and email communication, diagnosing problems, and performing troubleshooting activities. ●Establish user logins and password security for computers and email accounts utilizing active directory and Microsoft office Suite. ●Research updated technologies to plan and implement effective phishing training for staff across all departments utilizing Comply Auto Safeguard Compliance. ●Install, configure, and manage laptops, phones, printers, iPads, and other devices for over 14 car dealerships. Show less

  • SEPHORA
    • France
    • Retail
    • 700 & Above Employee
    • Loss Prevention Investigator
      • Nov 2021 - Feb 2022

      ●Prevented external and internal crimes through analysis and observation via CCTV and investigation of suspicious and unusual behaviors in an individual. ●Obtained hands-on experience with utilizing open-source intelligence resources to track unauthorized personnel. ●Developed and drafted detailed written reports stating information of activities that occurred for future court hearings. ●Assessed, Identified, and regulated all existing security and safety issues. This increased the safety of all entrances and exits within the work environment. Show less

  • Kingsland University
    • United States
    • Education Management
    • 1 - 100 Employee
    • Security Operations Center Analyst Trainee
      • Jul 2021 - Feb 2022

      Security Essentials and Fundamentals - Security Fundamentals | System Administration | Networks & Networks Security | Cryptography & Encryption | Defensive Security | Offensive Security Red Team curriculum is based hacking concepts such as reconnaissance, exploiting system/network vulnerabilities and escalating privileges on compromised machines. -I learned to utilize tools such as Kali Linux, Burp Suite, Nmap, Wireshark, Metasploit Framework & SQL Injection. Blue Team curriculum is based on core topics of the CompTIA Security + and CEH certification. Concentration on Incident Response, Log analysis, Forensics, Data Carving for IOC & Incident detection/ prevention. -Utilized tools such as Kali Linux, Wireshark, Splunk, Snort and Python/Bash Scripting to parse log files Show less

Education

  • John Jay College (CUNY)
    Bachelor of Science - BS, Criminal Justice/Law Enforcement Administration
    2014 - 2016
  • Kingsland University
    Cyber Security
    2021 - 2022
  • Borough of Manhattan Community College
    Associate's degree, Criminal Justice/Law Enforcement Administration
    2011 - 2013
  • University of California, Riverside
    Crime Scene Investigation
  • Kingsland University
    2021 - 2022

Community

You need to have a working account to view this content. Click here to join now