Experience

Northern United Brewing Company

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Accountant

  • Mar 2017 - Present



Borders

• Retail
• 700 & Above Employee

• Accounts Payable / Vendor Research

  • Dec 2008 - Jan 2017



UNIVAL, Inc.

• Customer Service Associate-Team Lead

  • Feb 2007 - Sep 2008

  - Supervised appointment administration team responsible for scheduling independent medical exams for all clients- Served as point of contact between appointment administration team and key clients- Arbitrated client and employee issues to mutually satisfactory resolutions- Assisted with maintenance of scheduling database and managed referral turnaround times to client specifications- Completed daily stats spreadsheet and distributed to department supervisors and staff- Compiled and distributed monthly and quarterly spreadsheets for key clients- Assisted with research, development and implementation of improved scheduling practices.- Assisted in research of prospective vendors and new clients- Assisted in scheduling of referrals during periods of high volume

• Customer Support Services / Receptionist

  • Feb 2000 - Feb 2007

  - Answered large volume of incoming calls; took messages, transferred calls, dealt with general inquiries and redirected callers to the correct parties- Provided friendly and upbeat reception to incoming guests and clients- Maintained daily incoming customer referrals for independent medical evaluations, functional capacity evaluations, and other medical services- Received, archived and distributed incoming faxes from fax server program- Provided appointment administration for disability evaluations; including scheduling, generating letters, and providing appointment follow-up for union-based clients- Managed mailing services and provided assistance in preparing mailings for independent medical evaluations, physician credentialing and marketing efforts- Various clerical duties as assigned, including data entry, typing letters, internal memos, lists, reports, general correspondence, etc.



Englander's Furniture

• Receptionist / Cashier

  • Oct 1999 - Feb 2000

  - Processed paperwork for cash and credit sales- Coordinated furniture deliveries with warehouse and customers- Answered incoming calls and dealt with general inquiries, assisted in troubleshooting issues with delivery schedules- Various other clerical duties as needed, including typing, faxing and filing - Processed paperwork for cash and credit sales- Coordinated furniture deliveries with warehouse and customers- Answered incoming calls and dealt with general inquiries, assisted in troubleshooting issues with delivery schedules- Various other clerical duties as needed, including typing, faxing and filing