Experience

EnvisionRx

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Government Program Business Analyst

  • 2015 - Present



EnvisionRxOptions

• United States
• Pharmaceutical Manufacturing
• 100 - 200 Employee

• Quality System Analyst

  • 2013 - 2015

  ➨ Forecasted possible adjudication issues as a result of software changes ➨ Served as liaison between software development and internal departments and point of contact for troubleshooting adjudication software concerns. ➨ Tested claims, analyzed, and reported on claim performance, processing, and adjudication software logic. ➨ Actively communicated software update implications to internal and external user groups. ➨ Presented findings and fielded questions to a variety of seniority levels within the organization.



Laker Software

• Customer Service Specialist

  • Nov 2009 - May 2013

  Handled all questions from the clients regarding Accum Files, Eligibility issues, Adjudication. Tested all client specific changes to the Pharmscreens database. Ensured that changes were made correctly and no negative impacts would be made with the update. Handled all questions from the clients regarding Accum Files, Eligibility issues, Adjudication. Tested all client specific changes to the Pharmscreens database. Ensured that changes were made correctly and no negative impacts would be made with the update.